monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About The Role
We’re looking for a Strategic Account Manager to own and grow relationships with our largest enterprise customers. You’ll be the senior commercial lead on a portfolio of strategic accounts, driving renewals, expansion and long-term partnership. You’ll work across sales, customer success, product and executive teams to turn customer goals into multi-year growth.
What you’ll do
Own the commercial relationship and revenue targets (retention, upsell and cross-sell) for a portfolio of enterprise accounts.
Build and execute strategic account plans covering stakeholder maps, growth opportunities, risks and success metrics.
Develop trusted relationships with senior stakeholders, including C-level and procurement.
Lead complex, multi-stakeholder negotiations, renewals and contract expansions.
Identify new use cases and business units to expand within each account.
Partner with customer success, solutions engineering, product and legal to deliver value and resolve escalations.
Run executive business reviews and report on account health and ROI.
Share customer insights with product and leadership to shape the roadmap.
Requirements
8+ years in enterprise account management, strategic sales or a similar role, ideally in SaaS or technology.
A track record of meeting or exceeding quota on large, complex accounts
Strong skills in negotiation, commercial acumen and executive-level communication.
Experience with long sales cycles and multiple decision-makers.
A consultative, data-driven approach to account planning.
Comfort working cross-functionally and managing competing priorities.
What monday.com can offer you:
Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
Skills Required
- 8+ years of experience in enterprise account management, strategic sales, or a similar role
- Experience in SaaS or technology
- Track record of meeting or exceeding quota on large, complex accounts
- Strong negotiation skills
- Strong commercial acumen
- Strong executive-level communication skills
- Experience with long sales cycles and multiple decision-makers
- Consultative, data-driven approach to account planning
- Ability to work cross-functionally and manage competing priorities
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with multiple plan options and HSA availability. In some cases the employer covers a large share of premiums.
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Retirement Support — Employer 401(k) contributions are explicitly advertised, with automatic contributions described in U.S. postings. This creates a clear baseline of retirement support.
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Parental & Family Support — Fully paid parental leave is prominently featured, with substantial paid time available to both primary and secondary caregivers. This sits alongside paid sick leave and broader time-off provisions.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
