Spectrum Jobs

Store Lead (Bilingual Spanish)

Spectrum

Store Lead (Bilingual Spanish)

Reposted Yesterday

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Kansas City, MO, USA

In-Office

Junior

eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Leads retail store customer interactions and sales efforts, explains Spectrum products and services, mentors store specialists, and supports store operations. Responsibilities include achieving sales goals, managing inventory and cash, handling escalations, maintaining planograms, processing payments, and providing feedback to store leadership. The role requires customer service and sales experience, bilingual Spanish capability, basic computer skills, and the ability to work scheduled shifts, stand for extended periods, and lift up to 35 pounds.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you enjoy connecting customers with the latest technology while supporting your team's success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store's performance.
How You'll Make an Impact

Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout
Apply sales strategies to identify opportunities and achieve sales goals
Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings
Support store leadership and team members by assisting with inventory control, cash management and handling escalations
Mentor Store Specialists by sharing sales expectations, tools and resources
Maintain store appearance according to planogram directives and accurately process payment transactions
Provide constructive feedback to store leadership regarding sales opportunities and operations

Working Conditions

Operate in a retail environment with moderate noise
Required to wear a uniform

What You'll Bring to Spectrum
Required Qualifications
Education

High school diploma or equivalent

Experience

1-2 years of sales experience
1-2 years of customer service experience

Skills

Ability to read, write and speak English
Basic math proficiency
Ability to work scheduled shift hours and overtime as needed
Stand for prolonged periods and lift up to 35 lbs
Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing
Demonstrate self-motivation and a competitive drive to exceed sales goals
Carry a positive and professional demeanor
Pay attention to detail and solve problems effectively
Use computers and software applications
Manage multiple tasks in a fast-paced team environment
Prioritize, organize effectively and work independently

Preferred Qualifications
Skills

Familiarity with the latest technology and devices

#LI-RLW2
SRL103 2026-84418 SRL103 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

High school diploma or equivalent
1-2 years of sales experience
1-2 years of customer service experience
Ability to read, write, and speak English
Basic math proficiency
Ability to work scheduled shifts and overtime as needed
Ability to stand for prolonged periods and lift up to 35 pounds
Clear and professional communication skills
Ability to use computers and software applications
Ability to manage multiple tasks in a fast-paced team environment
Familiarity with the latest technology and devices

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — Feedback suggests the company’s retirement programs, including a dollar‑for‑dollar 401(k) match and additional employer contributions for many roles, are standout parts of total compensation. Employees often highlight these features as meaningful long‑term value.
Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health offerings are consistently described as a core strength. When combined with broader protections and health‑account options, feedback suggests the package feels competitive.
Parental & Family Support — Paid parental leave, extended leave for birth mothers, fertility support, and adoption/surrogacy assistance are prominently featured. Feedback suggests these family‑building benefits enhance the overall appeal of the package.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.