Staff Software Engineer

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We are looking for a Staff Software Engineer to join the AppSec engineering team in Armis R&D. 

The team builds Armis Centrix for Application Security, an AI-native AppSec product built from the ground up over the past year and now growing into a core product line. You get the best of both worlds: a small, autonomous team that owns its product end to end, backed by the data, expertise, and stability of Armis and ServiceNow engineering. If you love taking a product from its first customers to enterprise scale, own outcomes end to end, and raise the bar for the people around you, this is for you. 

What You'll Do 

• Own Your Area: Take complex, open-ended problems from design through production, hands-on in architecture, design, and the critical paths of the codebase, with the accountability that comes with it. 
• Build Agentic AppSec: Design and build LLM-based agents and pipelines that analyze real-world codebases at scale: orchestration, tool use, context engineering, and the deterministic components that do what models shouldn't. 
• Make AI Trustworthy: Practice evaluation-driven development: the evaluation harness, golden datasets, regression gates in CI, and cost and latency tracking, so every pipeline change is measured before it ships. 
• Own the Backend & AI Architecture: Design robust, multi-tenant microservice cloud environments with security by design as the default. 
• Deliver on Commitments: Design, estimate, and deliver your work as clear, estimated tasks you own end to end. 
• Raise the Bar: Review designs and code, mentor engineers around you, and help set the team's engineering standards. 
• Engage Beyond the Code: Work directly with product, customers, support, and R&D architecture to gather real-world insight, unblock fast, and align technical direction with the business. 
• Collaborate Globally: Work closely with engineers and stakeholders across Israel, North America, and India. 

• 5+ years of deep backend/systems experience, strong Python, and real production experience in a multi-tenant microservice cloud environment. 

• Strong advantage: hands-on experience building LLM-based agents or agentic pipelines in production, and evaluating them: golden datasets, benchmark, regression gates, cost and latency at scale. 

• A track record of owning outcomes end to end, including a commitment that went wrong and what you did about it. 

• A security engineering mindset: tenant isolation, access control, and secure design are non-negotiable to you. 

•  An All-Around Player: independent, execution-focused, and happy to build whatever it takes. 

Excellent English for working effectively across time zones. 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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