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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drives enterprise CRM and industry solutions sales across an assigned territory, particularly within India’s BFSI sector. Responsibilities include developing sales strategies, engaging executive stakeholders, managing complex sales cycles, closing opportunities, maintaining customer relationships, expanding revenue, supporting partners, forecasting, and using CRM, AI, and data-management tools. Occasional travel may be required.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads strategic relationships with global and regional partners, combining pre-sales solution consulting, technical discovery, demonstrations, proof-of-concept leadership, solution architecture, AI adoption, business planning, and partner growth strategy. The role translates ServiceNow platform capabilities into scalable, industry-aligned offerings, supports executive-level engagements, coordinates specialist teams, and advances partner solutions from concept through commercialization.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Build scalable, reusable software and new product features using software engineering best practices. Own development from design through implementation, automated testing, and delivery. Collaborate with product owners, create customizable user experiences, enhance existing products, and apply object-oriented design, algorithms, performance, and scalability principles.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own the strategy, roadmap, discovery, requirements, and execution of technical product capabilities for ServiceNow University. Partner with Engineering, Architecture, Design, Research, Data, and platform teams to deliver scalable AI-powered personalization, conversational learning, search, recommendations, and learner-data experiences. Define reusable integration patterns, manage dependencies, evaluate technical trade-offs, establish measurable outcomes, and communicate product direction and risks to senior stakeholders.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own production database troubleshooting, incident root-cause analysis, performance tuning, observability, and automation across large-scale multi-tenant PostgreSQL and MariaDB environments. Analyze Linux and Unix performance, support distributed web applications, conduct stress testing, influence cloud infrastructure decisions, mentor engineers, and develop mission-critical software. The role requires extensive database management, cloud infrastructure, concurrency, multithreading, scripting, and distributed-systems experience.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads engineering and machine learning teams building enterprise-scale AI Search, retrieval, ranking, recommendation, personalization, and RAG systems. Responsibilities include setting architecture and strategy, deploying production ML models, improving relevance and performance, driving reliability and observability, partnering with product and engineering stakeholders, and mentoring technical teams delivering AI-powered experiences to millions of users.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Build and maintain scalable AI Search software across the full development lifecycle, including Java and front-end development, ServiceNow administrative tools, search UI components, GraphQL APIs, analytics dashboards, and machine-learning functionality. Own design, coding, testing, deployment, reliability, and performance optimization. Develop automated and manual tests using Jenkins, JUnit, Playwright, Selenium, and related frameworks. Collaborate with Product Owners and engineering teams in Agile Scrum processes while supporting customer-reported search UI and UX issues.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drive critical cross-functional priorities and strategic programs for the Cloud Engineering & Support organization. Structure ambiguous initiatives into milestones, dependencies, deliverables, and success criteria; establish governance; lead executive meetings; implement scalable processes, training, and change management; and provide transparent communication on status, risks, results, and accountability.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drives critical cross-functional technical programs from strategy through delivery and operational transition. Translates business objectives into execution plans, establishes milestones and accountability, manages dependencies, and influences senior executives and diverse teams. Uses AI tools to accelerate delivery and synthesize information across workstreams. Leads complex programs, facilitates collaboration, communicates technical issues clearly, and manages organizational priorities, negotiation, and conflict.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Corporate Counsel supporting SaaS and professional services sales to federal, state, and local government customers. Responsibilities include negotiating government contracts, licensing agreements, professional services agreements, channel partner arrangements, RFP responses, and procurement documents. The role advises cross-functional teams on government contracting regulations, improves legal processes and templates, trains internal stakeholders, and provides practical counsel on risk, compliance, and deal execution.
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Set technical direction for cloud-native platforms spanning Kubernetes, distributed systems, and hyperscaler infrastructure. Design architectures for multi-cloud topology, control planes, workload isolation, identity, reliability, and large-scale operations. Lead architectural decisions across engineering teams, mitigate technical risks, promote best practices, mentor senior engineers, and guide platform strategy for highly scalable, multi-cluster environments.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns partner lifecycle management, strategy, pipeline growth, co-sell execution, market expansion, and revenue contribution across a territory. Develops joint go-to-market plans, conducts business reviews, coaches partners, tracks performance, manages risks, and collaborates with field sales, marketing, enablement, operations, and technical advisors to improve partner maturity and execution.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns services sales for ServiceNow’s Impact, implementation, and training offerings across assigned healthcare and life sciences accounts. Develops territory strategies, creates pipeline, forecasts opportunities, leads solutioning and proposals, and conducts executive-level customer discussions. Partners with software sales teams, customer outcomes professionals, and delivery partners to drive adoption, digital transformation, and customer value realization. The role requires quota ownership, enterprise services sales expertise, and travel up to 75%.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Build and maintain scalable backend applications for ServiceNow’s platform engineering team. Responsibilities include software design, Java development, reusable architecture, code reviews, unit testing, test automation, performance optimization, and product delivery. The role partners with developers and product owners to enhance existing products and create new features. Candidates should understand data structures, algorithms, object-oriented design, design patterns, web platforms, and AI-enabled productivity or workflow solutions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads employee communications programs, events, giveaway campaigns, and cultural initiatives. Responsibilities include developing content, managing event logistics, coordinating vendors and global distribution, maintaining the employee events calendar, and triaging communications. The role requires independently managing complex workstreams, writing for varied audiences, and partnering across internal and external teams to deliver large-scale employee experiences.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead strategy, roadmap, and execution for ServiceNow’s global cloud platform across commercial, sovereign, partner-hosted, and customer-operated environments. Drive cross-functional alignment across engineering, operations, security, compliance, legal, infrastructure, and go-to-market teams. Evaluate customer, regulatory, competitive, and cloud industry requirements; guide investment decisions; support strategic customer engagements; and own ambiguous initiatives through successful outcomes.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead regional automotive sales growth by building and managing a team of Sales Executives, developing go-to-market strategy, setting territories and quotas, and managing forecasts and pipelines. Drive new business, customer retention, C-level relationships, partner engagement, and revenue attainment. Recruit, coach, and develop high-performing teams while collaborating with Sales Operations, Marketing, Professional Services, Solution Consulting, and executive stakeholders.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop highly scalable Java software for ServiceNow’s platform persistence systems. Manage data lifecycles, storage, retrieval, security, performance, and recovery across relational and distributed systems. Collaborate cross-functionally on data initiatives, telemetry, visualization, and Kubernetes deployments while applying concurrency, parallel programming, and AI-assisted development practices.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads regional sales executives to drive new business growth, develop territory and sales strategies, manage quotas and forecasts, and achieve revenue goals. Recruits, coaches, and develops high-performing teams while supporting opportunity creation and closure. Builds C-level customer relationships and collaborates with consulting, services, marketing, sales operations, partners, and executives. Retains and expands existing customer relationships and drives pipeline generation through marketing and partner ecosystems.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own go-to-market and co-innovation strategy for ServiceNow’s strategic AI partnerships with OpenAI, Anthropic, NVIDIA, and others. Shape product positioning and messaging with product and engineering teams, develop joint-selling motions, create sales enablement assets, lead AI partner events, and translate market intelligence into product planning. Build differentiated narratives, demos, customer stories, and field plays while aligning ServiceNow and partner teams to drive adoption, pipeline, and measurable GTM results.
