Staff Software Engineer, Data Infrastructure

Posted 12 Hours Ago
Be an Early Applicant
4 Locations
In-Office
197K-345K Annually
Expert/Leader
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Design, build, and operate secure, scalable data infrastructure for Slack’s analytics, machine learning, and data workflows. Own core services such as Pinot, Trino, Airflow, Spark on Kubernetes, EMR, and Hive Metastore, ensuring reliability, observability, performance, and cost efficiency. Develop automation and self-service tools, collaborate across engineering and security teams, establish technical standards, and mentor engineers. Support AI-forward data platforms and agentic workflows at scale.
Summary Generated by Built In

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is looking for a Staff Software Engineer to join the Data Infrastructure team within the broader Data Engineering organization. The mission of our team is to build secure, reliable, performant, scalable, and cost-efficient infrastructure with an AI-forward approach that powers Slack’s data ecosystem. We design and operate the core data platforms that enable data engineers, analysts, and machine learning practitioners to deliver trusted insights and data products across Slack.


Our systems power critical workflows — from batch and streaming ingestion to real-time analytics and orchestration. We’re looking for strong technical leaders who can combine hands-on expertise with strategic impact and mentorship-driven leadership to scale, and evolve the backbone of Slack’s data infrastructure.


You’ll play a key role in the design, development, and operation of services that underpin data ingestion, transformation, storage, compute and orchestration at a massive scale. As a Staff Engineer, you’ll be a Directly Responsible Individual (DRI) for multiple core data services, accountable for uptime, reliability, and performance, and a subject matter expert (SME) across multiple systems. Here are a few examples of what we work on:


  • Scaling our compute and orchestration layer with an AI-forward and data driven approach.
  • Enabling more realtime OLAP capabilities for internal and external customers
  • Creating and scaling agents, AI skills, and automation to enable engineers and users on their workflow and data needs
  • What you will be doing
  • Design, build, and operate reliable and scalable data infrastructure powering Slack’s analytics, ML, and data-driven decision-making.
  • Serve as DRI for multiple core data services specifically on our analytics infrastructure (e.g. Pinot, and Trino), ensuring uptime, reliability, and our compute and orchestration services (e.g., Airflow, Spark on Kubernetes, EMR, Hive Metastore).
  • Drive improvements in security, cost efficiency, and developer experience across our data infrastructure.
  • Build automation and self-service tools that empower our team and other data teams to easily adopt and manage data workflows.
  • Collaborate closely with data engineering, platform, and security teams to design scalable, well-governed solutions.
  • Build and enhance our observability, monitoring, and alerting on our services via Grafana and related tooling.
  • Partner with other staff and senior engineers to define best practices, technical standards, and support models for Slack’s data ecosystem.
  • Mentor and coach other engineers, modeling ownership, collaboration, and operational excellence.

What you should have

  • 10+ years of software, platform, or infrastructure engineering experience, including time spent supporting data-intensive systems or data platforms.
  • First-class communication skills and the ability to collaborate across cross-functional teams.
  • Proven experience in building, deploying, and operating distributed infrastructure at scale.
  • Strong technical background with big data and infrastructure technologies — such as EMR, Airflow, Pinot, Trino, Hive Metastore, Kubernetes, or equivalent systems.
  • Proficiency in Python, Golang, Bash, and SQL.
  • Proficiency with CI/CD (GitHub Actions), Vault, Terraform, Chef, and Grafana.
  • Deep understanding of infrastructure reliability, observability, and cost efficiency principles.
  • Hands-on experience supporting data pipelines or data engineering workflows is a strong plus.
  • A strong sense of ownership and a drive to deliver high-impact, autonomous results.
  • Hands-on experience building, managing, and integrating agentic workflows, custom AI skills, automated software factory pipelines, MCP
  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

What we value

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and collaborative. We seek engineers who care deeply about craftsmanship, reliability, and empowering others. In our work together, we strive to be smart, humble, hardworking, and—above all—collaborative.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • 10+ years of software, platform, or infrastructure engineering experience, including support for data-intensive systems or data platforms
  • Strong communication and cross-functional collaboration skills
  • Experience building, deploying, and operating distributed infrastructure at scale
  • Strong technical background with big data and infrastructure technologies such as EMR, Airflow, Pinot, Trino, Hive Metastore, or Kubernetes
  • Proficiency in Python, Golang, Bash, and SQL
  • Proficiency with CI/CD, GitHub Actions, Vault, Terraform, Chef, and Grafana
  • Deep understanding of infrastructure reliability, observability, and cost-efficiency principles
  • Hands-on experience supporting data pipelines or data engineering workflows
  • Strong ownership and ability to deliver high-impact, autonomous results
  • Hands-on experience building, managing, and integrating agentic workflows, custom AI skills, automated software factory pipelines, and MCP
  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
  • Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
  • Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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