About GlossGenius
GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.
About the Role
GlossGenius's core product: scheduling, client management, payments, team tools, is the daily operating system for 120,000+ service businesses, and it's being rebuilt around AI. As a Staff Product Designer on the Core team, you will lead design strategy and implementation for key product experiences, shaping how intelligent features integrate seamlessly to feel useful and native, rather than tacked on. This is a high-ownership role: you'll work directly with Product and Engineering counterparts from early strategy through shipped product, and your design decisions will shape the experience that hundreds of thousands of business owners rely on every day. The bar is high, and the pace is real; we expect you to move fast, hold craft, and actively push the product forward.
You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do
- Own the end-to-end design process for your product area; from strategy and early ideation through user testing, refinement, and production, with full accountability for what ships
- Define how AI-powered experiences show up in the Core product: thoughtfully, usefully, and in a way that reduces real friction for the service businesses we serve rather than adding complexity
- Use AI throughout your design workflow for rapid concepting, prototype generation, and research synthesis, and hold a higher output bar because of it
- Build user flows, wireframes, and high-fidelity prototypes that communicate design intent clearly enough for engineering to build from without losing the detail
- Lead user interviews and shape product design strategy from direct customer insight, not secondhand summaries
- Collaborate with Product, Engineering, and Marketing to deliver experiences that are recognized as the best in the category, not just functional, but genuinely excellent
- Identify net-new interaction patterns and proactively bring them to the roadmap rather than waiting for a brief
What We're Looking For
- 7+ years of product design experience, with a portfolio that demonstrates ownership of complex, high-impact product areas, prior experience with scheduling, booking, team management, or payments products is a strong plus
- You use AI to accelerate concepting, prototype faster, and shape design strategy, and you have a track record of shipping AI-driven product experiences that actually work for users
- Move fast and make decisions; you don't need a fully defined brief to start exploring, you'd rather put something real in front of users and iterate than spend weeks in abstract concepting
- Expert command of Figma and advanced prototyping tools (Principle, Framer, or similar), with demonstrated ability to prototype at the fidelity engineers can build from
- Deep empathy for the service businesses we serve, you understand their daily reality well enough to design for what they actually need, not just what they say they want
- Thrives in ambiguous, high-growth environments, energized by open-ended problems and capable of bringing structure to them without waiting for someone else to do it first
Benefits & Perks
- Competitive health & dental insurance options, effective on your first day of employment
- Flexible PTO
- In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends
- Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources
- Annual stipend for professional development and continued learning
- High performers at 5 years receive a generous stipend to use however you recharge best
- 401k benefit: employees are eligible to contribute starting day 1 of employment
- Dependent Care FSA
- Paid parental leave
- Fertility and adoption benefits via Carrot and Kindbody
The starting base salary for this role in San Francisco is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.
At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
Skills Required
- 7+ years of experience in Product Design/UX/UI or related role
- Experience designing booking platforms, scheduling tools, or financial/payment products
- Experience with advanced prototyping tools
- Proven experience leveraging AI tools in design
- Empathy for customers and understanding their needs
- Experience in fast-paced product-driven environments
What the Team is Saying
GlossGenius Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is offered, with premiums fully or partially paid depending on plan. Mental‑health support and FSA options are also noted.
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Leave & Time Off Breadth — Unlimited PTO is provided alongside paid holidays and sick time. Remote‑work flexibility further supports taking time off without rigid accrual limits.
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Parental & Family Support — Paid parental leave is available in the U.S., complemented by fertility and adoption benefits through Carrot. The employer‑verified leave policy was recently updated, indicating active management of family support programs.
GlossGenius Insights
What We Do
GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.
Why Work With Us
We have product-market fit and a passionate customer base.The opportunities ahead are limitless. Our culture is empowering, fast-paced, and challenging. If you're seeking an intellectually curious workplace with space to learn and grow, you're in the right place.
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GlossGenius Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.
