About GlossGenius
GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.
About the Role
As a Staff Product Designer, you will lead and own design in our Core product area, focused on empowering beauty and wellness businesses to operate and grow with seamless, reliable tools. You’ll own the strategy and execution of key product experiences together with your Product and Engineering counterparts—from scheduling needs and client and team management to payment processing. As AI reshapes how products are built and experienced, you'll play a central role in defining how intelligent features show up for our customers, thoughtfully, usefully, and in a way that feels native to the GlossGenius experience. Our ideal candidate will be able to craft a diverse set of creative solutions to complex product design problems by working with our product team and leadership in Core Product.
You must be commutable to our NYC headquarters office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.
What You’ll Do
- Own the entire design process, from strategy to execution, of your product area
- Work on the user experience across Core product features within the GlossGenius app
- Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
- Construct user flows, wireframes, and prototypes that effectively communicate design concepts
- Identify and design AI-powered product experiences that meaningfully reduce friction for small business owners
- Lead user interviews to better understand customer needs to help inform the product design strategy
- Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
- Deliver products that are recognized as the best in the industry by understanding GlossGenius’s strategic and competitive position
- Take initiative in thinking of new ways our users can interact with GlossGenius
What We’re Looking For
- 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
- Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
- Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
- Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
- Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
- Experience navigating ambiguous high-growth, fast-paced product-driven environments
Benefits & Perks
- Flexible PTO
- Competitive health & dental insurance options, with premiums partially covered by GG
- Fertility and adoption benefits via Carrot and Kindbody
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Pre-tax commuter benefits
- Dependent Care FSA
- Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year
The starting base salary for this role in New York is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.
At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
Skills Required
- 7+ years of experience in a Product Design/UX/UI or related role
- Experience designing booking platforms, scheduling tools, team management, or financial/payment products
- Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
- Experience with advanced prototyping tools
- Proven experience leveraging AI tools to shape design strategy
- Experience navigating ambiguous high-growth, fast-paced environments
What the Team is Saying
GlossGenius Compensation & Benefits Highlights
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Parental & Family Support — Fully paid parental leave and fertility/adoption benefits via Carrot are highlighted, indicating strong family-forming support. Feedback suggests these offerings stand out relative to many growth‑stage startups.
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Leave & Time Off Breadth — Flexible or unlimited PTO is consistently referenced in role descriptions, supporting discretionary time away when needed. Feedback suggests this provides meaningful flexibility across teams.
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Healthcare Strength — Medical and dental coverage with employer-paid portions are called out, with some plans noted as partially or fully covered. Feedback suggests core healthcare needs are well supported.
GlossGenius Insights
What We Do
GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.
Why Work With Us
We have product-market fit and a passionate customer base.The opportunities ahead are limitless. Our culture is empowering, fast-paced, and challenging. If you're seeking an intellectually curious workplace with space to learn and grow, you're in the right place.
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GlossGenius Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.
