Sr Billing Specialist

Posted 11 Hours Ago
Be an Early Applicant
Long Island, AL, USA
Hybrid
22-33 Hourly
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
The Senior Billing Specialist manages the billing process for VARs and retail clients, ensuring accurate invoicing and compliance while improving operations and customer satisfaction.
Summary Generated by Built In
The Senior Billing Specialist is responsible for accurate and timely invoicing across VARs (third party resellers) and retail clients. This role focuses on day-to-day billing operations and process improvements to support customer satisfaction, compliance and revenue integrity.
This is a fully remote position- Monday-Friday currently, 8:00am-5:00pm EST (hours subject to change to meet business needs).
K ey Responsibilities & Duties
  • Completes end-to-end billing activities for VAR (third-party) and Retail subscription-based billing.
  • Ensures billing operations are completed in accordance with SLA requirements.
  • Work with the Billing Support team by prioritizing, escalating and delivering on dealer or internal requests.
  • Communicate with third party and internal program teams to resolve billing issues.
  • Responsible for generating invoices and preparing various support documentation for multiple third-party partners.

Minimum Qualifications:
  • High School Diploma/GED and 5 years' experience in a related field
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience.
  • OR 7 years' experience in a related field
  • Strong communication, organizational, and analytical skills.
  • Detail-oriented with the ability to manage shifting priorities under pressure.
  • Proven ability to work independently and collaboratively across teams.
  • Proficient in Excel, Word, Outlook and MS Teams.

Preferred Skills:
  • Strong understanding of ERP systems (e.g., Oracle RMB, SAP), Sales Force, Snowflake and other enterprise reporting or data visualization tools.
  • Experience with OEM billing processes and dealer networks.
  • Familiarity invoice documentation standards.

USD 22.02 - 33.08 per hour
Compensation:
Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Top Skills

Excel
Ms Teams
Oracle Rmb
Outlook
Sales Force
SAP
Snowflake
Word

What the Team is Saying

Belinda
Tonya
Chris
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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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