Solutions Engineer

Posted 3 Days Ago
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Tokyo, JPN
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Partners with sales teams and customers to design and present Cisco solutions for data center networking, compute, and AI infrastructure. Leads technical discovery, architecture discussions, demonstrations, proof-of-concepts, workshops, and presentations. Translates business and technical requirements into scalable architectures, supports account planning and competitive strategies, and collaborates with partners and global teams. The role focuses on Japan and APJC engagements and requires international travel.
Summary Generated by Built In
業務内容
  • アカウントエグゼクティブやセールスチームと連携し、顧客の優先課題を把握した上で、技術戦略を立案・実行します。

  • データセンターネットワーキング、コンピューティング、AIインフラストラクチャにおける信頼される技術アドバイザーとして活動します。

  • 技術的なヒアリング、ソリューション設計、アーキテクチャの議論、デモンストレーション、プレゼンテーションをリードします。

  • 顧客のビジネス・技術要件を、拡張性と差別化を備えたシスコのソリューションへと具体化します。

  • シスコの製品ポートフォリオと関連するテクノロジーエコシステムを活用したエンドツーエンドのアーキテクチャを開発します。

  • アカウントプランニング、商談開拓、クロスセル・アップセル、競合対策戦略に対し、技術的知見から貢献します。

  • データセンターネットワーキング、コンピューティング、AIインフラにおける最新トレンドを常に把握し、顧客への提案機会へと繋げます。

  • ポートフォリオチーム、技術スペシャリスト、パートナー、セールス担当者と連携し、顧客のビジネス成果を達成します。

  • 顧客向けワークショップ、パートナー連携、イネーブルメントセッション、業界イベントをサポートします。

  • 顧客、パートナー、シスコの会議のため、インド国内外への出張が必要です。

チーム構成

グローバルなクラウド&AIアーキテクチャ組織の一員として、アカウントエグゼクティブ、製品スペシャリスト、パートナー、顧客と連携します。主な担当エリアは日本ですが、APJC全域の案件サポートや、グローバルチームとの協働の機会もあります。

求める人物像

顧客志向の技術セールスプロフェッショナルで、アーキテクチャに関する深い専門知識を持ち、データセンターネットワーキング、コンピューティング、AIインフラへの熱意がある方を求めています。 技術系・ビジネス系双方のステークホルダーと自信を持って対話し、複雑な技術概念をわかりやすく説明し、顧客の課題をビジネス価値へと変換できる方を歓迎します。マトリックス組織での協調性を持ち、周囲に働きかけて成果を出せる方を求めています。

応募要件
  • 7年以上の技術プリセールス、ソリューションエンジニアリング、またはデータセンターネットワーキング、コンピューティング、ストレージの実務経験。

  • 主要なスイッチング・ルーティングプロトコルおよび技術(Spanning Tree, OSPF, ISIS, BGP, VXLAN, EVPN, Multicast, QoS, Network Segmentation等)に関する深い知識と実践経験。

  • 従来の3層アーキテクチャ、VXLAN EVPN、SDN(ソフトウェア定義ネットワーク)、DCI(データセンター相互接続)といったデータセンターネットワーキング設計の基礎知識。

  • データセンターにおけるネットワークセキュリティ(マルチテナント設計、N-S/E-Wファイアウォール、マイクロセグメンテーションの実装など)の確かな理解。

  • インフラやモダナイゼーションに関するプレゼンテーションスキル(技術者および非技術者向けの魅力的なデモ、PoC、ワークショップの提供能力)。

歓迎要件
  • シスコのデータセンターポートフォリオ(Nexus/ACI, UCS, Intersight, HyperFabric)または同等の競合製品の経験。

  • AI対応インフラに関する知識:GPUコンピューティング、高性能ファブリック(RoCE/InfiniBand)、AI/MLリファレンスアーキテクチャ(Cisco + NVIDIA等)、AIワークロード用ストレージ。

  • 関連する業界資格(CCNP/CCIE Data Center、VMware VCP、CKA/CKAD、または主要なクラウド関連の認定資格)。

What You'll Do

• Partner with Account Executives and sales teams to understand customer priorities, identify opportunities, and shape technical strategies.

• Serve as a trusted technical advisor to customers and partners across data center networking, compute, and AI infrastructure.

• Lead technical discovery, solution design, architecture discussions, demonstrations, and presentations.

• Translate customer business and technical requirements into scalable, differentiated Cisco solutions.

• Develop end-to-end architectures leveraging Cisco's portfolio and relevant technology ecosystems.

• Contribute technical insights to account planning, opportunity development, cross-sell, up-sell, and competitive strategies.

• Stay current on emerging trends across data center networking, compute, and AI infrastructure and translate insights into customer opportunities.

• Collaborate with portfolio teams, technical specialists, partners, and sales stakeholders to drive customer outcomes.

• Support customer workshops, partner engagements, enablement sessions, and industry events.

• Travel as required for customer, partner, and Cisco engagements across India and internationally.

Who You'll Work With

You will be part of a global Cloud and AI Architecture organization, partnering with Account Executives, portfolio sellers, partners, and customers.

The primary focus will be Japan, with opportunities to support broader APJC engagements and collaborate with global teams.

Who You Are

You are a customer-focused technical sales professional with strong architecture expertise and a passion for data center networking, compute, and AI infrastructure.

You can engage confidently with both technical and business stakeholders, simplify complex technology concepts, and translate customer challenges into business value. You thrive in a collaborative, matrixed environment and are comfortable influencing across teams to deliver customer outcomes.

Minimum Qualifications:

  • 7+ years of technical presales, solutions engineering, or relevant hands-on infrastructure experience data center networking, compute, storage and how compute, storage, and network integrate.

  • Deep knowledge and practical experience with the relevant switching and routing protocols and technologies (e.g.,Spanning Tree, OSPF, ISIS, BGP, VXLAN, EVPN, Multicast, QoS, Network Segmentation, etc).

  • Solid understanding of data center networking design fundamentals across traditional 3-tier architecture, VXLAN EVPN, Software Defined Network and Data Center Interconnect.

  • Solid understanding of network security in data center including design and implementation of multi-tenancy, N-S/E-W firewall and microsegmentation.

  • Excellent presentation skills with the ability to deliver engaging demos, Proof-of-Concept, workshops to both technical and non-technical audiences on infrastructure and modernization topics.

Preferred Qualifications:

  • Experience with the Cisco data center portfolio (Nexus/ACI, UCS, Intersight, HyperFabric) or comparable competitive platforms.

  • Familiarity with AI-ready infrastructure: GPU compute, high-performance fabrics (RoCE/InfiniBand), AI/ML reference architectures (e.g., Cisco + NVIDIA), and storage for AI workloads.

  • Relevant industry certifications (e.g., CCNP/CCIE Data Center, VMware VCP, CKA/CKAD, or major cloud associate/professional certs)

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • 7+ years of technical presales, solutions engineering, or hands-on data center networking, compute, storage, and infrastructure experience
  • Deep practical knowledge of switching and routing protocols including Spanning Tree, OSPF, IS-IS, BGP, VXLAN, EVPN, Multicast, QoS, and network segmentation
  • Understanding of traditional three-tier data center architecture, VXLAN EVPN, software-defined networking, and data center interconnects
  • Understanding of data center network security, including multi-tenancy, north-south and east-west firewalls, and microsegmentation
  • Excellent presentation skills, including delivery of demonstrations, proof-of-concepts, and workshops to technical and non-technical audiences
  • Experience with Cisco data center products such as Nexus, ACI, UCS, Intersight, and HyperFabric, or comparable platforms
  • Familiarity with AI-ready infrastructure, including GPU computing, RoCE or InfiniBand, AI/ML reference architectures, and storage for AI workloads
  • Relevant certifications such as CCNP or CCIE Data Center, VMware VCP, CKA, CKAD, or major cloud certifications

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
  • Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
  • Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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