About Coursera + Udemy
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.
Why join us now?
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
Shape what comes next
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About your Skills
- Product obsession: You get genuinely excited about great software and that energy comes through in everything you do.
- Cultural intelligence: You understand the subtleties of Japanese business culture — nemawashi, ringi, reading the room — and you navigate them naturally.
- Exceptional communicator: Clear, confident, and adaptable — whether you're presenting to 200 people or explaining a technical concept one-on-one.
- Technically curious: You don't need to be a developer, but you need to be comfortable going deep when the conversation calls for it.
- Relationship builder: You invest in people for the long term. Customers trust you and look forward to hearing from you.
- Bridge builder: You're equally effective representing the Japan market to a global team and representing a global product to a Japanese audience.
This is not a typical pre-sales role. We're looking for someone who genuinely loves technology, gets excited talking about what our platform can do, and has the rare ability to make that excitement contagious — in a boardroom, in a product demo, or over dinner in Tokyo.
You'll work across the full customer journey — from early-stage pipeline through to deepening relationships with our existing customer base — and you'll do it with the cultural fluency and business acumen that the Japanese market demands.
- Partner closely with the Japan sales team to support active opportunities from first demo through to close.
- Lead compelling, tailored product demonstrations that speak directly to each prospect's business context and pain points.
- Respond to technical queries, RFPs, and security questionnaires with clarity and confidence.
- Run proof-of-concept engagements that give prospects a genuine feel for the platform's value in their environment.
- Help shape the commercial conversation by articulating ROI, use cases, and competitive differentiation in ways that land with Japanese buyers.
- Build deep, trusted relationships with existing customers - acting as their go-to technical advisor and product champion.
- Run regular business reviews, product updates, and enablement sessions to keep customers engaged and growing their usage.
- Identify expansion opportunities within the existing customer base and work with the account team to develop them.
- Act as the voice of the Japanese customer internally - capturing feedback, surfacing product gaps, and advocating for the market's needs.
- Represent the company at Japanese tech conferences, industry events, and customer meetups.
- Create and deliver presentations, webinars, and product content tailored for a Japanese audience.
- Build relationships within the local tech ecosystem — partners, communities, and influencers — that strengthen our presence in market.
- Collaborate with marketing to localise content, campaigns, and messaging that resonates authentically in Japan.
- Serve as the primary bridge between the Japan market and global product, engineering, and marketing teams.
- Provide structured market feedback that helps shape the product roadmap for the region.
- Contribute to onboarding and enablement materials that help the wider team better understand the Japan opportunity.
While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:
- 6-8 years of experience in a pre-sales, solutions engineering, technical consulting, or customer success role within a SaaS or cloud technology environment.
- A track record of successfully supporting complex sales cycles and contributing to closed business.
- Demonstrated experience working with enterprise or mid-market customers in Japan.
- Familiarity with SaaS concepts, cloud infrastructure, APIs, and integration patterns — enough to hold your own with technical stakeholders.
- Experience working with or for a global technology company, navigating between local market needs and a distributed team.
Posting Date: 10/21/2026
Application Window:
We anticipate the application window will be open until 11/4/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
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To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [email protected].
Skills Required
- 6-8 years of experience in pre-sales, solutions engineering, technical consulting, or customer success within a SaaS or cloud technology environment
- Track record of supporting complex sales cycles and contributing to closed business
- Experience working with enterprise or mid-market customers in Japan
- Familiarity with SaaS concepts, cloud infrastructure, APIs, and integration patterns
- Experience working with or for a global technology company and collaborating with distributed teams
- Japanese business-cultural fluency and ability to communicate effectively with Japanese audiences
Coursera + Udemy Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is commonly described as comprehensive, spanning medical, dental, vision, and strong mental health resources for employees and dependents. Feedback suggests wellbeing programs and counseling/coaching access are notable parts of the package.
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Leave & Time Off Breadth — Time off is portrayed as generous, with flexible or open vacation policies enabling employees to take needed breaks. Feedback suggests this flexibility supports work-life balance across remote and hybrid setups.
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Equity Value & Accessibility — Total compensation frequently includes meaningful equity components like RSUs and access to an ESPP. Feedback suggests stock programs are a recognized and valued part of overall rewards at both organizations.
Coursera + Udemy Insights
What We Do
About Coursera: Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. About Udemy: Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers.
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Coursera + Udemy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.
