Solutions Engineer - Japan

Posted Yesterday
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Tokyo, JPN
Hybrid
Junior
Artificial Intelligence • Hardware • Robotics • Software
Skydio is the leading US drone company and world leader in autonomous flight
The Role
Serve Japanese enterprise customers by discovering technical needs, designing and delivering tailored drone demonstrations and field trials, validating systems, supporting implementations and deployments, preparing technical RFI/RFP responses, troubleshooting equipment, and relaying customer feedback to Product and Engineering. The role requires extensive client engagement, collaboration with Sales and Account Executives, and travel of 50–75% across customer sites and events.
Summary Generated by Built In

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the role:

Join our team as an enthusiastic Solutions Engineer for our Japan business, where you will serve large clients with diverse use cases. You'll play a vital role in bridging technical discovery and implementation for our wide range of customers. Your mission is to grasp and articulate customer needs, demonstrating the innovative features of Skydio's drone product line. You'll be the pivotal link between the efforts of our product and sales teams to create compelling, customer-specific demonstration plans that bring Skydio technology to life in real-world scenarios. Reporting directly to the Country Manager for Japan, you will collaborate extensively with our Product, Engineering, and Sales departments, contributing to the timely delivery of groundbreaking autonomous solutions.

Solutions Engineers are critical members of the Skydio organization and work closely with Account Executives, Engineering, and Product to support deal progression, customer confidence, successful deployments, and the long-term success of commercial sUAS programs. Internally you are, in every sense, the voice of the customer.

Location: This is an office-based position at our Skydio GK HQ in Tokyo, Japan.Travel of 50 to 75% is required to support customer engagements, field activities, deployments, team onsites, and company events.

How you'll make an impact:

  • Foster a deep understanding of customer needs, pinpointing key success metrics, and orchestrating tailored product demonstrations and field trials

  • Independently handle all facets of system demonstrations, from equipment setup and operation to troubleshooting, ensuring a compelling presentation of our technology's value to customers and partners

  • Lead the charge in system validation and customer implementation processes and successful deployment

  • Assist in crafting responses for RFIs, RFPs, and other technical documentation

  • Act as a voice of the customer within our team, influencing product development and engineering strategies based on field experiences and feedback

  • Support various go-to-market strategies and business activities as needed

What makes you a good fit:

  • Solid technical background in areas including professional drone applications, radio systems, networks, software, security, prototyping, and electronics

  • Good understanding of the small uncrewed aircraft regulatory landscape

  • Relevant experience serving our major industries like Defense, electrical utilities, architecture, engineering, and construction (AEC)

  • Exceptional communication and presentation skills, adaptable to various audience levels

  • Proven track record of implementing new technologies for diverse clients, collaborating effectively with technical teams to meet project timelines

  • At least 2 years of experience and a Bachelor’s degree in a related field, or an equivalent mix of education and professional experience

  • Japanese native speaker

  • Japan drone certification a plus ( ―/二等無人航空機操縦士)

  • Ability to read and write English; communication required

  • Willingness and ability to travel up to 70% of the time, engaging closely with clients and stakeholders

#LI-AY1

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

Skills Required

  • At least 2 years of relevant professional experience, or an equivalent combination of education and experience
  • Bachelor’s degree in a related field, or equivalent professional experience
  • Technical background in professional drone applications, radio systems, networks, software, security, prototyping, and electronics
  • Understanding of the small uncrewed aircraft regulatory landscape
  • Experience serving industries such as defense, electrical utilities, architecture, engineering, or construction
  • Exceptional communication and presentation skills
  • Experience implementing new technologies for diverse clients and collaborating with technical teams
  • Japanese native speaker
  • Ability to read and write English and communicate in English
  • Willingness and ability to travel up to 70% of the time
  • Japan drone certification, such as 一等 or 二等無人航空機操縦士

Skydio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Skydio and has not been reviewed or approved by Skydio.

  • Equity Value & Accessibility — Equity is consistently highlighted in job postings and company profiles for full-time roles, and engineering compensation information indicates it is a meaningful part of total pay. This emphasis positions ownership as a core element of total rewards.
  • Leave & Time Off Breadth — Time off is portrayed as generous, spanning PTO, paid holidays, sick time, and parental/family leave, with some mentions of company shutdowns. The breadth of options makes time away from work a notable strength of the package.
  • Healthcare Strength — Core coverage includes medical, dental, vision, and mental-health benefits, often alongside FSAs/HSAs and protections such as life and disability insurance. These elements are presented as part of a comprehensive baseline for employees.

Skydio Insights

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The Company
HQ: San Mateo, CA
250 Employees
Year Founded: 2014

What We Do

Skydio is the leading US drone company and world leader in autonomous flight, the key technology for the future of drones and aerial transportation. Our mission is to make the world more productive, creative, and safe with autonomous flight.

Why Work With Us

The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from action sports enthusiasts to first responders to insurance claims adjusters.

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