Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner
- Specialization and Focus - Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
- Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements
- The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
- Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
- Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
- Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis
What You'll Do:
- Develops multi-year strategic plans for customers, integrating Cisco’s portfolio
- Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions
- Shapes senior executives' technical strategy
- Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions
- Shapes strategic cross-architecture frameworks for customers
- Leads the strategy and planning of demand generation and enablement initiatives
- Identifies latent customer needs and showcases cross-architecture solutions
- Leads demonstrations that emphasize how Cisco solutions can drive business outcomes
- Utilizes advanced competitive intelligence to differentiate Cisco solutions
- Mobilizes a broad network of stakeholders to drive transformative synergies and optimize customer relationships
- Directs SE virtual and extended sales teams toward continuous improvement and oversees educational programs
- Demonstrates agility by adjusting strategies in response to significant disruptions
Minimum Qualifications:
- Bachelors + 8 years of related
- experience, or
- Masters + 6 years of related
- experience, or
- PhD + 3 years of related experience
Preferred Qualifications:
Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.
THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree and 8 years of related experience
- Master's degree and 6 years of related experience
- PhD and 3 years of related experience
- Strong knowledge of Cisco's portfolio
- Ability to develop technical solutions addressing customer and partner business needs
- Ability to lead technical sales engagements and customer strategic planning
- Ability to design and present solutions based on technical and business requirements
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
-
Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
-
Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
-
Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
