Toast is driven by building the restaurant platform that helps restaurateurs adapt, take control, and get back to what they do best: building the businesses that they love. As Toast continues to grow, we are seeking an experienced Solutions Engineer to help us continue to grow internationally expanding into mid - market and enterprise accounts.
About this role:
- Assist Sales teams in presenting the Toast product and platform to prospects and be able to demonstrate the value of a complete solution to each buying persona
- Become a subject matter expert on Toast products with complete knowledge of the technologies, application software, and integrated partners, and future product roadmap
- Work closely with Sales Enablement regionally to provide training and product expertise
- Communicate with Toast product teams to clearly communicate gaps in product/market fit to drive strategic investments
- Attend trade shows and other events as a Toast brand ambassador
- Must have ability to work closely with Product Management, Sales Enablement, and Marketing teams
- Drive cross functional collaboration across the business to ensure that expectations set during the sales process are met in delivery
- Use restaurant industry knowledge / experience to consult with prospects on how Toast can help them outperform their peers
Do you have the right ingredients:
- Presentation Skills: Executive presence and the ability to articulate complex products and ideas with clarity, and handle complex customer communications fluently while maintaining high levels of customer satisfaction.
- Strong understanding of APIs (coding skills not required)
- Sales Experience: 3+ years of sales experience in a closing or closing support role within the Restaurant/Hospitality segment.
- Collaborative: Highly collaborative, serving as a trusted partner to sales, onboarding, and product teams, with strong problem solving/troubleshooting skills.
- Industry Experience: Must have experience with cloud POS systems, ideally within the Restaurant, Hospitality, or related industry. Experience with multi-location brands, enterprise/franchise IT systems, or complex organizational structures is highly desirable.
- Must be willing to perform nationwide travel to support business needs.
Special Sauce (non-essential skills, nice to have):
- Hospitality Experience: Must have experience working in hospitality in some capacity, giving you the ability to understand the challenges our customers face quickly.
- Toast Product Knowledge: Prior experience with Toast POS is preferred, within sales, implementation, training, or support.
- Must have the ability to work with minimal supervision: This role will require working independently as the first member of the team within the UK region.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Strong presentation skills, executive presence, and ability to explain complex products and ideas clearly
- Strong understanding of APIs; coding skills are not required
- At least 3 years of sales experience in a closing or closing-support role
- Sales experience within the restaurant or hospitality segment
- Strong collaboration, problem-solving, and troubleshooting skills
- Experience with cloud POS systems, ideally in the restaurant, hospitality, or related industry
- Willingness to perform nationwide travel
- Experience with multi-location brands, enterprise or franchise IT systems, or complex organizational structures
- Hospitality industry experience
- Prior Toast POS experience in sales, implementation, training, or support
- Ability to work independently with minimal supervision
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, generous paid parental/family/medical leave, and a paid sabbatical after five years are core parts of the package. U.S. materials also highlight a robust time-off baseline as of 2026.
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Parental & Family Support — Sixteen weeks of paid parental leave for all parents with additional weeks for birthing parents, plus fertility and family-forming support (e.g., Carrot), are emphasized. Subsidized backup child and adult care further supports caregivers.
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Wellbeing & Lifestyle Benefits — No‑cost mental‑health therapy/coaching, a wellness stipend, and financial education expand support beyond core insurance. Professional development reimbursement, work‑enablement stipends, and volunteer/donation programs round out lifestyle-oriented offerings.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
