Jobs at Toast

Own the technical side of international upmarket deals, including tailored demos, labs, solution architecture, integrations, security reviews, RFPs, business requirements, and go-live handoffs. Partner with sales, product, engineering, and implementation teams to demonstrate business value, manage technical risks, shape product improvements, establish repeatable solutions processes, and help build the international solutions organization.

Prospect and acquire convenience stores, grocery stores, and bottle shops within an assigned territory. Manage the full sales cycle, conduct product demonstrations, develop tailored solutions, negotiate with decision-makers, and maintain sales activity in Salesforce. Partner cross-functionally to ensure successful delivery, monitor the competitive landscape, and help establish Toast’s retail platform in a new market.

Drive new customer growth for Toast among Spanish cuisine restaurants in Greater South Houston. Responsibilities include following up on qualified leads, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing sales, understanding competitors, and coordinating successful post-sale onboarding. The role requires fluent English and Spanish communication, a consultative sales approach, and local residence or relocation to the territory.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from lead generation through close; conduct product demonstrations; tailor Toast Retail solutions to customer needs; negotiate with decision-makers; maintain sales activity in Salesforce; collaborate cross-functionally to ensure delivery expectations are met; and analyze competitors to position Toast effectively.

Build and scale Toast’s earnings platform, including tip pooling, redistribution, wage calculation, and earnings retrieval systems. Develop reliable backend services using event-driven architecture, participate in design through deployment, monitor and troubleshoot performance, test and debug code, conduct reviews, and collaborate with product and design. The role focuses on calculation correctness, scalability, and infrastructure that directly affects restaurant employee pay and product revenue.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the complete sales cycle from lead generation through close; conduct product demonstrations; customize Toast Retail solutions; maintain sales activities in Salesforce; collaborate cross-functionally to ensure delivery expectations; and position Toast competitively in the market.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from outreach through close; conduct product demonstrations; develop tailored Toast Retail solutions; maintain sales activity in Salesforce; collaborate cross-functionally on delivery; and analyze competitive positioning. The role requires strong communication, presentation, negotiation, organization, goal achievement, entrepreneurial initiative, and willingness to travel 25% or more.

Build and lead core capabilities for a new AI-powered product. Responsibilities include developing LLM workflows and agents, designing backend services and APIs, creating AI evaluations, debugging production systems, partnering with Product and Design, influencing technical direction, and mentoring engineers. The role requires balancing rapid experimentation with reliability, scalability, security, and customer value.

Drive new-account acquisition for Toast’s Retail platform across convenience stores, grocery stores, and bottle shops. Prospect within an assigned territory, manage the full sales cycle, conduct product demonstrations, develop customized solutions, negotiate with decision-makers, and close accounts. Maintain sales activity in Salesforce, understand competitive positioning, and collaborate cross-functionally to ensure successful delivery. The role requires strong communication, organization, presentation, self-motivation, and willingness to travel 25% or more.

Manages and develops a 24/7 customer care team supporting Toast’s Kitchen campaign. Responsibilities include coaching, performance management, training, quality assurance, operational metric tracking, escalation management, process improvement, compliance, and cross-functional collaboration. The role drives customer satisfaction, productivity, SLA attainment, schedule adherence, and adoption of new support tools and AI capabilities.

Lead Toast’s global People Analytics function across data engineering, analytics, data science, and employee listening. Set the people data and reporting strategy, establish trusted metrics and governance, partner with executives on workforce decisions, measure People program impact with Finance, and build scalable self-service analytics. Manage a distributed US and India team, oversee executive and board-level workforce analysis, and collaborate with privacy, legal, People technology, AI, and data engineering teams.

Build and own backend services, APIs, integrations, and LLM-powered product features. Design reliable microservices and event-driven systems, connect AI models to tools and APIs, create automated tests and evaluations, and use AI-assisted development tools. Collaborate with Product, Design, and engineering teams to deliver features from technical design through production, monitor rollouts, respond to incidents, and iterate based on customer feedback and performance data.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from lead generation through close; conduct product demonstrations; develop customized Toast Retail solutions; maintain sales activity in Salesforce; collaborate cross-functionally to ensure delivery expectations are met; and position Toast against competitors. The role requires strong communication, presentation, negotiation, organization, and goal achievement skills, plus willingness to travel 25% or more.

Design, build, and operate backend services for Toast’s Business Map platform, including location and organization APIs. Own features from design through production rollout, testing, monitoring, and feature-flagged deployment. Collaborate with partner teams, participate in on-call support, resolve production issues, write technical designs, conduct code reviews, and mentor newer engineers.

Drive revenue growth by managing a portfolio of existing SMB customers, identifying expansion opportunities, conducting consultative discovery, negotiating contracts, and closing upsell deals. Own customer relationships through renewal and expansion while meeting quotas. Maintain Salesforce pipeline records, develop product and market expertise, collaborate cross-functionally, and use structured sales methodologies to increase product adoption, retention, and revenue.

Drives new customer growth for Toast among Spanish cuisine restaurants in the Sacramento territory. Responsibilities include following up on qualified leads, generating opportunities, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing sales, understanding competitors, and coordinating successful post-sale onboarding. The role requires fluent written and spoken English and Spanish, a local presence or relocation to Sacramento, and a consultative, entrepreneurial sales approach.

Leads product marketing strategy and execution, including positioning, messaging, customer and market insights, product launches, go-to-market programs, competitive strategy, sales enablement, and marketing content. Partners cross-functionally with Product, Sales, Customer Success, Demand Generation, Analytics, and Creative teams to drive customer adoption, pipeline, revenue, and market growth.

Own product strategy, roadmaps, backlogs, and execution for Toast Enterprise’s critical product areas. Partner with engineering, design, R&D, customers, external development teams, and go-to-market functions to deliver strategic features, integrations, and platform offerings. Improve product-market fit for enterprise restaurant customers, monitor team performance and system health, communicate product updates, and advocate for customer needs and AI-enabled product development.

Lead EMEA People Operations within a global shared-services model, providing employee lifecycle support, benefits and leave administration, case escalation, compliance, reporting, and SLA management. Drive automation, standardization, process improvements, and scalable HR transformation while partnering with global centers of excellence and cross-functional stakeholders. Serve as the local subject matter expert for EMEA labor regulations, GDPR, HR technology, and employee experience initiatives.

Own the architecture, development, deployment, and ongoing optimization of enterprise Workday integrations. Partner with HR, payroll, finance, security, and technology stakeholders to translate business needs into secure, scalable designs. Lead troubleshooting, monitoring, governance, release testing, documentation, and production support while mentoring integration peers. The role requires deep Workday integration expertise, strong architecture judgment, knowledge of HR data and processes, and experience delivering complex integrations in enterprise environments.