Opportunity Overview:
As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers.
You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions.
What you’ll do:
- Own the execution of configuration deliverables for assigned projects, including client implementations and launches
- Analyze requirements and translate them into scalable configuration solutions
- Create and maintain clear documentation, including configuration specifications and standard operating procedures
- Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements
- Validate and troubleshoot configurations in partnership with QA and testing teams
- Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery
Required Qualifications:
Must-haves
- 2+ years of professional experience in a Configuration role
- Hands-on experience working with structured data formats (JSON, XML)
- Familiarity with APIs
- Experience troubleshooting configuration issues in production or pre-production environments
- Experience working with ticketing systems (Jira, ServiceNow, etc.)
- Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions
- Experience with project management
- Experience with data exchange/transformation and/or integration/interoperability analysis and implementation
- Proven experience in Excel, including advanced functions and data analysis
- Knowledge of version control systems
- Knowledge of configuration management tools
- Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment
Nice-to-haves
- Familiarity with FHIR and healthcare data exchange standards
- Exposure to Agile or Scrum environments
- Experience working in distributed or global teams
- Prior experience in healthcare or life sciences space
- Bachelor’s degree in Computer Science, Systems Engineering, or related field
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Meet with the Hiring Manager
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Skills Required
- 2+ years of professional experience in a Configuration role
- Hands-on experience working with structured data formats (JSON, XML)
- Familiarity with APIs
- Experience troubleshooting configuration issues in production or pre-production environments
- Experience working with ticketing systems (Jira, ServiceNow, etc.)
- Strong written and verbal communication skills in English, with ability to document technical configurations
- Experience with project management
- Experience with data exchange/transformation and/or integration/interoperability analysis and implementation
- Proven experience in Excel, including advanced functions and data analysis
- Knowledge of version control systems
- Knowledge of configuration management tools
- Self-starter, able to work independently in a fast-paced start-up environment
- Familiarity with FHIR and healthcare data exchange standards
- Exposure to Agile or Scrum environments
- Experience working in distributed or global teams
- Prior experience in healthcare or life sciences space
- Bachelor's degree in Computer Science, Systems Engineering, or related field
What the Team is Saying
Cohere Health Compensation & Benefits Highlights
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Leave & Time Off Breadth — Policies indicate PTO of about 23 days per year plus 10 company holidays, with wellness and floating holidays also highlighted on some listings. This breadth is emphasized across official materials and third‑party profiles.
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Parental & Family Support — Offerings include up to 14 weeks of paid parental leave in the U.S., alongside adoption and fertility support. These provisions are consistently presented as part of a people‑first policy set.
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Healthcare Strength — Coverage spans medical, dental, vision, life and disability insurance, plus EAP and mental‑health benefits; transgender health care benefits are also called out. Plan summaries on the benefits portal indicate established carrier options and clear documentation.
Cohere Health Insights
What We Do
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.
Why Work With Us
Cohere Health brings together a community of healthcare and technology team members, passionate about changing the challenging parts of healthcare. If you enjoy solving challenging problems and learning about healthcare, then Cohere Health is a great career choice.
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Cohere Health Teams
Cohere Health Offices
Remote Workspace
Employees work remotely.
Cohere employees work from 45 different states throughout the US - Cohere hosts retreats at our headquarters in Boston. ZignaAI, a Cohere Health Company, employees based in Hyderabad, India, work in-office 5 days a week.
