What's the Company Culture Like at Cohere Health?

Updated on July 08, 2026

Frequently Asked Questions

Cultural Alignment

Cohere Health has a mission-driven, collaborative culture built around transparency, humility and shared accountability. The company’s core values emphasize purpose-driven performance, rethinking the status quo, learning with intent and trusting the insights of colleagues. Cohere also reports a distributed workforce of 900+ employees across 50 states and two countries, with 58 percent female leadership. 

  • Shared mission: Cohere Health’s culture is grounded in the company’s mission to simplify healthcare and improve collaboration among patients, physicians and health plans. A General Manager and SVP of Product Strategy said, “We’re focused on the patient,” adding, “...the team works to remember that each case represents a real person. That patient-centered focus gives employees a shared purpose across product, clinical, operations and client-facing work.”
  • Cross-functional collaboration: Cohere Health supports a culture where clinical, technology and operations teams work together to solve complex healthcare problems. A Manager of Machine Learning said, “Building solutions to move the needle in healthcare requires technology, clinical and operations teams to be working in lockstep.” A Senior Director of Analytics and Operations described the same idea by saying, “The more rungs that are connected, the stronger the ladder is.”
  • Humility and open communication: Cohere Health encourages employees to ask questions, share feedback and treat mistakes as opportunities to improve. A Senior Manager of Talent Acquisition said, “We learn with intent here. We ask questions, we adapt and recognize that the way forward is very rarely a straight path.” A Senior Director of Analytics and Operations also encourages teams to “assume positive intent first” when navigating different opinions.
  • External signals:
    • Collaborative Environment: External reviewers describe Cohere Health as a place where people help one another, including one reviewer who called it a “great work environment where everyone helps each other.” Another reviewer said Cohere “breaks down silos by creating cross-functional work streams so everyone involved is heard.” (Glassdoor)
    • Supportive Teams: Reviewers highlight kind, hardworking colleagues and supportive leadership. One reviewer described the team as “authentic, kind, hardworking, caring,” while another said leadership is “supportive, accessible, and transparent.” (Comparably)
    • Mission and Culture: Reviews also connect Cohere’s workplace culture to its healthcare mission, with one reviewer saying Cohere “walks the walk” and “doesn’t just talk the talk.” Another described the company as a “great company and product” with “strong culture.” (Glassdoor)

Bottom line: Cohere Health’s culture is centered on mission-driven healthcare work, cross-functional collaboration and a low-ego approach to solving hard problems.

Cohere Health's Candidate Tradeoffs

If you’re weighing whether Cohere Health is the right fit, these are the core tradeoffs to consider.

  • Cohere Health emphasizes real-world impact, but that comes with high-stakes work and increased accountability.

Cohere Health Employee Perspectives

Cohere Health’s mission to simplify healthcare and improve patient outcomes shapes the culture by emphasizing purpose-driven innovation. The long view focuses on creating a sustainable, patient-first approach where each team member sees their role as contributing to a better healthcare system.

Gus Weber
Gus Weber, Chief Digital and Technology Officer

Something I encourage my teams to lean into is to assume positive intent first. When you take this approach to a differing opinion, it completely changes how fruitful that exchange of ideas or perspectives is.

Ashley Masterson
Ashley Masterson, Senior Director of Analytics and Operations

I want to build a team that compliments one another and builds on the fabric of experiences each person brings to the table. There are several teams at Cohere expanding quickly, and each person is integral in continuing to scale the company and grow our business.

Brianna Demaray
Brianna Demaray, VP of Clinical Programs

As a site general manager at Cohere Health’s India office, Gandhi strives to foster virtuous teamwork, guided by the belief that in order to create a unified organization, everyone should work together as one team.

"This is only possible by creating and nurturing an environment where mutual respect and trust are the epicenters of the ecosystem."

Cohere Health Employee Reviews

I strive to build a high-performing culture not just in terms of what we achieve, but how we achieve it.

Margot Hendrickson
Margot Hendrickson, Chief People Officer
Margot Hendrickson, Chief People Officer

Cohere means to hold together firmly, and that’s how we work here. We really respect and trust the insights, the intelligence and the thoughtfulness of our team members.

Kasey Heron, Senior Manager, Talent Acquisition
Kasey Heron, Senior Manager, Talent Acquisition

Working at Cohere is not a spectator sport, it is important to jump in and get involved — your colleagues and leaders will appreciate it.

 

Michelle Ford
Michelle Ford, VP, Strategic Accounts
Michelle Ford, VP, Strategic Accounts

Cohere’s culture is built on a foundation of kind, thoughtful and brilliant individuals who inject humanity into everything they do. They have a common thread of wanting to drive toward higher quality and more efficient healthcare. From day one, folks are empowered to own, work cross functionally on, and derive fulfillment from high-impact projects, rapidly learn and grow personally and professionally — and have fun.

Brad Smertz
Brad Smertz, Director, Product Strategy and Operations
Brad Smertz, Director, Product Strategy and Operations

A core value at Cohere Health is to respect and trust the insights, intelligence and thoughtfulness of those we work with.
 

Ben Barone
Ben Barone , Director, Machine Learning
Ben Barone , Director, Machine Learning

What People Are Saying About Cohere Health

  • Collaborative & Supportive Culture: Colleagues are often described as helpful and supportive in a remote-first setup, with cross-functional collaboration highlighted. Work-from-home arrangements and supportive peers contribute to a sense of teamwork.
  • Recognition, Pride & Shared Success: Many express pride in a mission focused on meaningful, patient‑impacting work, and company communications highlight employee awards and external workplace recognition. These signals reinforce that contributions are noticed and celebrated.
  • Cultural Alignment: Purpose‑driven messaging ties day‑to‑day work to improving prior authorization and patient outcomes. This alignment is cited as motivating and meaningful for individuals who value patient impact.

Cohere Health's Benefits

Company or teams have recognition rituals for individual work

Employee feedback used to shape policies and strategy

Encourages autonomy and ownership from employees

Established employee awards to honor work and contributions

Managers offer consistent feedback loops

Provides modern technology across teams

Provides resources to build team camaraderie

Flexibility provided during personal challenges

Has employee-led culture committees

Managers trained on identifying and mitigating employee burnout

Offers an Employee Assistance Program (EAP)

Offers company-sponsored happy hours

Offers company-sponsored outings

Offers Employee Resource Groups

Offers fitness stipend

Offers wellness initiatives designed to combat burnout and mental fatigue

Offers wellness programs

Partners with nonprofits

Provides employees with ability to schedule focus-time blocks

Provides recreational clubs

Works with employees to create a sustainable work pace

Defined policies promoting a professional, respectful workplace

Defined values and mission statements

Documented operating principles

Engineering team utilizes pair programming

Implements team-based strategic planning

Leadership encourages open, transparent debate

Leadership is transparent and communicative

Mistakes are treated as learning opportunities

Open office floor plan to encourage communication and collaboration

Policies promote a low-ego, team-driven culture

Prioritizes mission-driven work in decision-making processes

Prioritizes real-world impact of work in decision-making processes

Promotes a people-first, social culture

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

In-office days / expectations are defined

Offers a remote work program

Provides work from home flexibility

Utilizes a flexible work schedule

Utilizes a full-time remote friendly model

Utilizes a hybrid work model