Solutions Configuration Management Analyst

Posted Yesterday
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Hyderabad, Telangana, IND
In-Office
Junior
Healthtech • Software
Cohere Health provides clinical intelligence solutions to streamline payer and provider collaboration.
The Role
Owns configuration deliverables for client implementations and launches. Analyzes requirements, develops scalable configurations, documents specifications and procedures, collaborates with Product, Engineering, Implementation, and Testing teams, validates and troubleshoots configurations, and manages configuration items through their lifecycle. The role requires experience with structured data, APIs, integrations, ticketing systems, Excel, version control, and configuration management tools.
Summary Generated by Built In

Opportunity Overview:

As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers.

You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions.

What you’ll do:

  • Own the execution of configuration deliverables for assigned projects, including client implementations and launches
  • Analyze requirements and translate them into scalable configuration solutions
  • Create and maintain clear documentation, including configuration specifications and standard operating procedures
  • Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements
  • Validate and troubleshoot configurations in partnership with QA and testing teams
  • Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery

Required Qualifications:

  • Must-haves

    • 2+ years of professional experience in a Configuration role
    • Hands-on experience working with structured data formats (JSON, XML)
    • Familiarity with APIs
    • Experience troubleshooting configuration issues in production or pre-production environments
    • Experience working with ticketing systems (Jira, ServiceNow, etc.)
    • Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions
    • Experience with project management
    • Experience with data exchange/transformation and/or integration/interoperability analysis and implementation
    • Proven experience in Excel, including advanced functions and data analysis
    • Knowledge of version control systems
    • Knowledge of configuration management tools
    • Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment

    Nice-to-haves

    • Familiarity with FHIR and healthcare data exchange standards
    • Exposure to Agile or Scrum environments
    • Experience working in distributed or global teams
    • Prior experience in healthcare or life sciences space
    • Bachelor’s degree in Computer Science, Systems Engineering, or related field

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

  1. Connect with Talent Acquisition 
  2. Meet with the Hiring Manager
  3. Behavioral Interview(s)
  4. Case Study
  5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. 

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

ISMS roles and responsibilities:

  • Fair understanding of Information Security practices. 
  • Align to the organization policies and procedures.
  • Ensure to get updated with ISMS roles as assigned by the department/process heads.

Skills Required

  • 2+ years of professional experience in a configuration role
  • Hands-on experience with structured data formats such as JSON and XML
  • Familiarity with APIs
  • Experience troubleshooting configuration issues in production or pre-production environments
  • Experience with ticketing systems such as Jira or ServiceNow
  • Strong written and verbal English communication skills
  • Experience with project management
  • Experience with data exchange, transformation, integration, or interoperability analysis and implementation
  • Proven experience with Excel, including advanced functions and data analysis
  • Knowledge of version control systems
  • Knowledge of configuration management tools
  • Ability to work independently in a fast-paced startup environment
  • Familiarity with FHIR and healthcare data exchange standards
  • Exposure to Agile or Scrum environments
  • Experience working in distributed or global teams
  • Prior experience in healthcare or life sciences
  • Bachelor's degree in Computer Science, Systems Engineering, or a related field
  • Ability to reliably commute to or relocate to Hyderabad, Telangana

What the Team is Saying

Kenji
Saranya
Emma
Brad
Jayna
Margot Hendrickson
Rachel Rabinowitz
Margot Hendrickson
Michelle Ford
Brad Smertz
Ben Barone
Brad Smertz
Kenji Fujita
Kenji Fujita
Therese Gorski
Sujata Patil
Therese Gorski
Kenji Fujita
Emma Nien
Gigi Yuen-Reed
Jason Ehule

Cohere Health Compensation & Benefits Highlights

  • Healthcare Strength Core coverage includes medical, dental, and vision insurance alongside life and disability and an EAP, with plan documents confirming a Blue Cross Blue Shield PPO option. Feedback suggests the breadth of coverage and employer-sponsored structure align with modern health‑tech norms.
  • Leave & Time Off Breadth PTO accrues to about 184 hours per year plus 10 company holidays, which is generous for U.S. standards. Feedback suggests this time-off structure supports work-life balance for many roles.
  • Parental & Family Support Up to 14 weeks of paid parental leave is publicly stated, with additional family supports like adoption assistance noted in third‑party listings. Feedback suggests these policies are a meaningful strength for caregivers.

Cohere Health Insights

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The Company
HQ: Boston, MA
900 Employees
Year Founded: 2019

What We Do

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs. Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

Why Work With Us

Cohere Health brings together a community of healthcare and technology team members, passionate about changing the challenging parts of healthcare. If you enjoy solving challenging problems and learning about healthcare, then Cohere Health is a great career choice.

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Cohere Health Offices

Remote Workspace

Employees work remotely.

Cohere employees work from 45 different states throughout the US - Cohere hosts retreats at our headquarters in Boston. ZignaAI, a Cohere Health Company, employees based in Hyderabad, India, work in-office 5 days a week.

Typical time on-site:
HQBoston, MA
Hyderabad, Telangana
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