Smartling Offices

Source and engage prospective customers through email, Zoom, and social outreach; qualify buying interest, articulate Smartling’s value proposition, handle objections, maintain prospect data in Salesforce, and hand qualified opportunities to Account Executives. The role also requires product and industry knowledge, collaboration with marketing and sales, and representation at industry events.

Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Designs and leads scalable technical integrations and implementations for enterprise customers. The role gathers requirements, develops solutions, manages implementation changes, leads technical workshops, troubleshoots complex issues, advises stakeholders, promotes platform adoption, and contributes to process improvements and internal tools. Strong experience with web technologies, REST APIs, scripting, and customer-facing technical solution design is required.