Software Quality Assurance Analyst

Reposted Yesterday
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Porto, PRT
In-Office
Mid level
Information Technology • Software
The Role
As a Software QA Analyst, you will ensure the quality of the Kyte product through automated testing, collaborate with teams, and promote quality practices. Responsibilities include defining testing strategies, analyzing production issues, and continuously improving QA processes.
Summary Generated by Built In

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

About the Role:

As a Software QA Analyst, you will play a key role in safeguarding and continuously improving the quality of the Kyte product. You will work closely with backend, frontend, and product peers to embed quality throughout the development lifecycle, define testing strategies, and raise the overall quality maturity of the team. This role combines hands‑on testing with ownership of QA practices and coaching the team towards shared responsibility for quality.

Kyte is a lightweight, user-friendly SaaS-based invoicing tool designed for freelancers, sole traders, and small businesses. It enables users to create and send professional e-invoices in seconds, fully compliant with digital invoicing regulations.

Responsibilities:

  • Own and drive the overall quality strategy for Kyte, ensuring quality is built in from design to production.
  • Design, implement, and maintain automated test suites (API, integration, and end‑to‑end) as part of the CI/CD pipeline.
  • Perform exploratory and risk‑based testing to uncover edge cases and complex failure scenarios.
  • Collaborate closely with product managers, product owners and engineers to define clear acceptance criteria and test scenarios.
  • Act as a quality coach within the team, promoting best practices such as shift‑left testing, testability, and prevention over detection.
  • Review requirements, designs, and implementations with a quality mindset, identifying risks early.
  • Analyze production issues and defects, driving root‑cause analysis and preventive improvements.
  • Continuously evolve QA processes, tools, and metrics to improve efficiency, coverage, and confidence in releases.

Skills:

  • Test automation: experience with automated testing (API, integration, end‑to‑end); familiarity with modern test frameworks and tooling.
  • Quality engineering mindset: Ability to think beyond test cases and focus on system behavior, risks, and failure modes.
  • CI/CD integration: Experience integrating automated tests into CI/CD pipelines.
  • Technical affinity: Comfortable working with APIs,
  • Agile experience: Proven experience working in Scrum or Kanban teams.
  • Openness to AIassisted testing: Willingness to leverage AI tools to improve test design, coverage, and efficiency.

Competencies:

  • Ownership of quality within a product team
  • Driving quality standards and continuous improvement
  • Coaching teams towards shared responsibility for quality
  • Clear and assertive communication with technical and non‑technical stakeholders
  • Adaptability within evolving tech landscapes: Flexibility in learning new tools and methodologies keeps testing processes relevant in fast-paced development cycles.

What we offer

  • Impactful Work: You’ll be working on the core of our application, directly influencing how accountants manage financial data.
  • Technical Challenges: Build solutions that scale efficiently to handle millions of documents.
  • Collaborative Team: Work closely with product, support, and operations teams to deliver the best possible solutions with excellent user experience.
  • Small but Strong Team: We value close collaboration, knowledge sharing, and continuous improvement.

#LI-Hybrid

Join us, at Wolters Kluwer, and be part of a global technology company that makes a difference every day. Be the difference. If making a difference matters to you, then you matter to us.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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The Company
Hagerstown, MD
18,996 Employees

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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