Jobs at Wolters Kluwer

Executes and optimizes B2B demand generation programs across email, landing pages, websites, social, and marketing automation platforms. Manages Marketo and Salesforce campaign operations, lead routing, attribution, reporting, and data quality. Uses Google Analytics 4 and marketing performance data to develop insights, improve conversion, and support pipeline growth. Partners cross-functionally on campaign strategy, digital experiences, website governance, and continuous process improvement.

Leads commerce and distribution operations across direct-to-consumer, institutional, retail, reseller, marketplace, and digital channels. Owns channel strategy, partner governance, ecommerce performance, product data, pricing, forecasting, analytics, financial controls, fulfillment strategy, anti-piracy efforts, and technology prioritization. Manages cross-functional relationships and develops teams responsible for channel operations, partner management, digital distribution, ecommerce, and marketplace activities.

Own the vision, strategy, and roadmap for Enablon's integrations and data connectivity platform. Partner with Engineering, customers, partners, and stakeholders to develop scalable APIs, connectors, and enterprise integration capabilities. Translate customer needs into product capabilities, drive platform adoption, and deliver measurable business outcomes across the ecosystem.

Provides administrative support across the organization by preparing documents, managing correspondence, calls, files, calendars, travel, meetings, expenses, supplies, procurement, research, internal communications, and company events. The role supports multiple nonexecutive employees or teams, coordinates complex itineraries and meetings, and helps maintain efficient office operations. It requires strong organization, communication, time management, research, customer service, document preparation, and business software skills.

Supports financial reporting, month-end close, budgeting, forecasting, long-range planning, revenue and volume analysis, variance analysis, KPI reporting, and financial modeling. Develops insights for business decisions, improves financial systems and spreadsheet processes, supports platform transitions, and contributes to strategic and ad hoc analytical projects. Collaborates with finance leaders and stakeholders while managing large datasets, financial performance metrics, and process improvements.

Leads the global Xactly Center of Excellence, overseeing commission-system administration, configuration standards, governance, security, data integrations, controls, audits, and product roadmaps. Partners with Sales, RevOps, IT, Finance, HR, and business leaders to improve incentive compensation operations across multiple regions and instances. Oversees administrators, manages vendor relationships, supports plan design and reporting, resolves system issues, and drives scalable process and technology improvements.

Performs general ledger accounting, journal entries, accruals, account reconciliations, month-end and year-end close activities, intercompany accounting, balance sheet controls, audit support, and financial reporting. The role uses SAP, Tagetik, and Excel while supporting internal controls, compliance, and process improvements across the finance organization.

Retain and re-engage existing and lapsed customers by understanding their needs, resolving moderate issues, negotiating service terms, and developing personalized retention strategies. The role conducts follow-ups, supports retention campaigns, analyzes customer interaction data and trends, generates reports, and coordinates with marketing and cross-functional teams to improve customer satisfaction and sales outcomes.

Retains and re-engages existing customers by understanding their needs, resolving moderate product and service issues, developing retention strategies, conducting follow-ups, and creating personalized retention plans. The role analyzes customer interaction data and retention metrics, identifies trends, supports sales efforts, coordinates with marketing on retention campaigns, and contributes to customer retention programs.

Manage high-value vendor invoices, payment tracking, accounts payable ledgers, complex reconciliations, discrepancy resolution, financial transaction audits, stakeholder inquiries, and compliance. The role also prepares financial reports, improves transactional processes, and may coordinate others without supervisory responsibility.

Develops clinically meaningful data science and healthcare informatics solutions for medication safety and drug diversion surveillance. The role profiles, maps, normalizes, and validates healthcare data; supports customer configuration, onboarding, investigations, and post-live troubleshooting; builds synthetic datasets; collaborates on ETL pipelines and product features; and communicates findings through validation reports, documentation, and stakeholder updates.

Embedded operational risk and operations subject matter expert partnering with Product Management, Engineering, and customers to shape enterprise software capabilities. Defines risk models, decision frameworks, controls, business rules, and process requirements; validates workflows and use cases; advises on process safety, control of work, permit to work, SIMOPS, barrier management, and operational excellence. Requires deep experience in high-hazard industries and 10+ years in operations, risk, process safety, or operations management.

Leads and manages a software engineering team responsible for developing, enhancing, and delivering commercial products. Provides technical guidance, mentors team members, oversees quality and development standards, coordinates cross-functional collaboration, plans resources and schedules, monitors project progress, and supports successful product launches. The role emphasizes DevOps, cloud computing, APIs, automation, Agile practices, and people management.

Develop and integrate enterprise cloud software services using Python, Generative AI, serverless technologies, CI/CD, and Infrastructure as Code. Build automated IT operations solutions with AWS, Azure, Ansible, Terraform, Jenkins, and Azure DevOps. Contribute to cloud governance, security, compliance, testing, code quality, and operational standardization. Collaborate with architecture, engineering, cloud operations, and security teams while driving projects, documenting implementations, and reporting progress to stakeholders. Occasional domestic and international travel is required.

Maintain and improve availability, disaster recovery, change and release processes. Build and manage DevOps pipelines, IaC (Terraform), containerized deployments (Docker, Kubernetes), monitoring, and automation. Support cloud (AWS/Azure) operations, troubleshoot service issues, document procedures, and participate in technology evaluations and deployments.

Leads application and product architecture by analyzing requirements, developing architectural models and technical specifications, evaluating integrations, overseeing technical planning, validating solutions, resolving complex issues, and guiding teams toward quality project outcomes.

Provides safety and risk subject matter expertise within the Enablon product team. Partners with Product Management, Engineering, and customers to define domain models, business rules, requirements, and scalable software capabilities. Advises on safety management, incident management, process safety, risk controls, organizational learning, and regulatory trends. Validates customer use cases, challenges product designs, supports industry best practices, and translates complex safety concepts into technology solutions.

Develop and evolve the Kyte SaaS invoicing product using Go. Responsibilities include backend architecture, feature development, refactoring, testing, cloud deployment, CI/CD practices, Scrum participation, cross-functional collaboration, code reviews, mentoring, and evaluating backend technologies to improve scalability, performance, maintainability, and user experience.

Lead enterprise Salesforce architecture across Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Gather business requirements, design scalable solutions, oversee implementations, guide integrations and custom development, and ensure security, governance, performance, and architectural standards. Provide technical leadership, conduct reviews and audits, mentor developers and administrators, maintain the Salesforce roadmap, and align platform strategy with enterprise IT objectives.

Prepares financial reports, analyzes financial data and sales trends, supports forecasting, budgeting, financial modeling, and economic research. Maintains accurate financial records, contributes to financial plans, and collaborates on projects while working under moderate guidance.