Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes.
Who you are:
We're looking for a detail-oriented, creative Social Media Contractor (20 hours per week) to support the day-to-day execution of AlertMedia's organic social media program. This role contributes to content creation, publishing, calendar management, community engagement, and operational support across brand social channels.
You'll report to and partner closely with the Social Media Manager, who owns organic social strategy, channel direction, executive thought leadership, campaign planning, performance optimization, and long-term growth initiatives. Your role is to execute high-quality social content, keep operations running smoothly, and proactively identify opportunities that strengthen our social presence.
This is an ideal role for someone who enjoys creating content, staying on top of social trends, working across multiple channels, and bringing organization and creativity to every project.
What you get to every day:
Content Creation & Design
- Create social-first graphics and visual assets in Canva for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other priority channels
- Repurpose blogs, webinars, reports, customer stories, podcasts, newsletters, and other marketing assets into engaging social content
- Write first drafts of captions and adapt content for each platform following established brand guidelines
- Edit short-form videos using Canva, Pictory AI, or similar tools
- Produce recurring timely news and event content
- Support evergreen content series
Publishing & Social Operations
- Build, schedule, and publish content across LinkedIn, Instagram, Facebook, X, YouTube, TikTok, and other priority platforms
- Format content natively for each platform
- QA copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing
- Maintain the social media calendar and keep it updated as priorities shift
- Maintain Linktree and other supporting social properties
- Organize creative assets, templates, and content libraries
- Pull social performance metrics across platforms
- Prepare reports and summaries for review
Community Management
- Monitor comments, direct messages, and notifications across brand channels
- Respond using approved messaging guidelines
- Escalate customer issues or sensitive conversations when appropriate
- Maintain inbox hygiene and support timely community engagement
- Identify relevant online discussions and communities for potential engagement opportunities
- Research audience questions, activity, and high-interest topics
What you bring to the role:
- Strong understanding of channel best practices, especially LinkedIn
- Experience creating social graphics in Canva
- Experience editing short-form video content
- Strong copywriting, copyediting, and proofreading skills
- Experience using social publishing platforms (Sprout Social preferred)
- Excellent attention to detail and organization
- Strong communication and collaboration skills
- A proactive mindset with a willingness to bring new ideas to the team
Hourly: $25 per hour
Hours: 20 hours per week
Location: This is an in-office, hybrid position (2 days a week) in our downtown Austin, Texas HQ.
Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.
Why you’ll love working at AlertMedia:
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
- Competitive Hourly Rate
- A Best Places to Work company 10 years in a row and numerous other awards
- You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- Strong understanding of social media channel best practices, especially LinkedIn
- Experience creating social graphics in Canva
- Experience editing short-form video content
- Strong copywriting, copyediting, and proofreading skills
- Experience using social publishing platforms
- Excellent attention to detail and organization
- Strong communication and collaboration skills
- Proactive mindset and willingness to bring new ideas
- Experience using Sprout Social
- Existing authorization to work in the United States without employment visa sponsorship now or in the future
What the Team is Saying
AlertMedia Compensation & Benefits Highlights
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Healthcare Strength — Employer-paid medical, dental, and vision are covered at 100% for employees, with company-paid disability and life insurance plus EAP and FSA/HSA options. Dependent coverage receives a company contribution, and discounted pet insurance and 24/7 counseling broaden the health offering.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for birthing parents and 6 weeks for non-birthing parents, and coverage extends to adoption and surrogacy. Family-forming assistance via Carrot and childcare navigation services reinforce a family-oriented package.
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Leave & Time Off Breadth — Time away includes flexible/unlimited PTO, floating holidays, paid holidays, wellness days, and a birthday off. After six years, employees can take a six-week paid sabbatical, with paid volunteer time also available.
AlertMedia Insights
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
Gallery
AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
