The Role
Support execution of Core Installation services by analyzing sales and operational metrics, building recurring and ad hoc reports, partnering with merchants and field teams, supporting program rollouts, validating selling system enhancements, and developing playbooks and communications to drive consistent store execution and improved sales performance.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Services Sales Analyst supports the execution and performance of Lowe's Core Installation categories by partnering with Merchandising, Field Operations, Product, and Services teams to analyze business performance, improve operational processes, and enable successful implementation of strategic initiatives.
This role serves as a subject matter expert on service selling processes and systems, providing business insights, operational support, and field-facing resources that help drive consistent execution across Appliances and Kitchens. Through cross-functional collaboration, data analysis, and content development, the analyst helps ensure new programs, process enhancements, and selling tools are effectively adopted to improve customer experience and sales performance.
What You Will Do
Business Analysis & Performance Support
Business Partnership
Process & Program Support
Selling Systems & Business Requirements
Content & Communications
Minimum Qualifications
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Services Sales Analyst supports the execution and performance of Lowe's Core Installation categories by partnering with Merchandising, Field Operations, Product, and Services teams to analyze business performance, improve operational processes, and enable successful implementation of strategic initiatives.
This role serves as a subject matter expert on service selling processes and systems, providing business insights, operational support, and field-facing resources that help drive consistent execution across Appliances and Kitchens. Through cross-functional collaboration, data analysis, and content development, the analyst helps ensure new programs, process enhancements, and selling tools are effectively adopted to improve customer experience and sales performance.
What You Will Do
Business Analysis & Performance Support
- Analyze sales performance, operational metrics, and program adoption across Core Installation categories to identify trends, opportunities, and areas requiring attention.
- Develop recurring and ad hoc reporting that provides actionable insights to Merchants, Services leadership, and Field Operations.
- Monitor key performance indicators and recommend actions that improve execution and sales results.
Business Partnership
- Partner with Appliance and Kitchen Merchants to support category initiatives, operational priorities, and field execution.
- Collaborate with Field Operations, National Installation Management (NIM), Product, and Services teams to ensure alignment on processes, initiatives, and business objectives.
- Serve as a subject matter expert for Core Installation selling processes and operational workflows.
Process & Program Support
- Support the rollout and sustainment of new programs, process enhancements, and operational initiatives across Appliances and Kitchens.
- Identify operational gaps and recommend process improvements that enhance efficiency and store execution.
- Track implementation progress and provide feedback to stakeholders on adoption and business impact.
Selling Systems & Business Requirements
- Represent field and business needs by providing feedback on selling systems, including myRedVest and Projects.
- Partner with Product and Technology teams to validate enhancements and ensure system functionality supports operational requirements.
- Participate in testing, issue resolution, and continuous improvement efforts for selling tools.
Content & Communications
- Develop and maintain operational resources, job aids, playbooks, and communications that support consistent execution in stores.
- Translate business strategies into clear, actionable guidance for Specialists, SASMs, and store leadership.
- Support change management efforts through effective communications and documentation.
Minimum Qualifications
- Bachelor's degree or equivalent years of experience in lieu of education requirement, if applicable
- 3 Years of Financial Analysis, data analytics, excel, access
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Skills Required
- Bachelor's degree or equivalent years of experience
- 3 years of financial analysis and data analytics experience, including Excel and Access
- Position based at Lowe's headquarters in Mooresville, North Carolina (on-site)
What the Team is Saying
Seemantini Godbole
EVP, Chief Digital & Information Officer
Vivek B.
Director, Software Engineering
Laura M.
Lead Software Engineer
Hannah W.
Product Manager
Margot F.
Sr. Manager, Software Engineering
Rachel L.
Product Manager
Morgan S.
Associate Product Manager
Elaina W.
VP Applied AI, Data Products & Analytics
Anyae B.
Human Resources Director
Laura B.
Store Manager
Wayne E.
Senior Operations Manager
Elaine W.
VP Data Products, Applied AI, and Analytics
Jerry G.
Inclusion Network Leader
Sara K.
Inclusion Network Leader
Emily H.
Associate Merchant
Brook G.
HR Intern
Keshan J.
Sr. Field Merchant
Adam K.
Assistant Marketing Manager
Robin C.
Product Manager Inventory Replenishment and Planning
Cesar G.
Operations Manager Contact Center
Shari F.
Finance Manager
Jason B.
Store Manager
Benjamin C.
Merchandising Service Associate
Marvin Ellison
President & CEO
Grayson H.
VP Pricing, Promotions & Credit
Seemantini Godbole
EVP, Chief Digital & Information Officer
Lowe’s Compensation & Benefits Highlights
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Retirement Support — A 401(k) with a company match up to 4.25% when contributing 6% and an Employee Stock Purchase Plan with a 15% discount are emphasized as core strengths. These features provide meaningful avenues for long‑term savings and employee ownership.
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Parental & Family Support — Eligible full‑time associates can access up to 10 weeks paid maternity leave and 4 weeks paid parental leave, with adoption assistance and fertility coverage also highlighted. This depth of family support is notable for a big‑box retailer.
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Wellbeing & Lifestyle Benefits — Tuition‑free degree and certificate programs, Track to the Trades with upfront funding, and mental‑health/EAP resources broaden total rewards beyond pay. A 10% merchandise discount and a company‑matched relief fund add everyday value and hardship support.
Lowe’s Insights
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The Company
What We Do
It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.
Why Work With Us
We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.
Gallery
Lowe’s Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
