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Provide level 1 technical support for technology products and applications, including troubleshooting hardware and software issues, documenting service requests, and routing unresolved incidents to appropriate support groups.
Provide technical support for technology products and applications, including computer hardware and software, telecommunications equipment, and networks. Support Service Desk, End User Computing, and Field Services. Track and document problems, perform system setups, and contribute to knowledge repository for technical support.
The role involves translating business requirements into executable code, developing integrated software solutions, and mentoring other engineers. Responsibilities include writing maintainable code in Swift, overseeing iOS development, ensuring backend integration, and staying abreast of modern software practices.
The Sr. R&D Engineer AI/ML develops state of the art prototype software solutions using emerging AI model training techniques, tools and technologies. Responsibilities include programming, device setup, collaborating with engineers and researchers, prototyping hardware and software solutions, troubleshooting, preparing technical documentation, developing APIs, writing code, educating team on emerging technologies, and developing stable prototypes independently.
The Sr Manager, Software Engineering will lead a team of Software Engineers leveraging microservices architecture and cloud computing capabilities to build leading edge solutions for a Fortune 40 company. Responsibilities include guiding the team in design, development, configuration, testing, and continuous improvements, overseeing software solutions implementation and maintenance, providing insights for the roadmap, clearing obstacles, and empowering the team to solve technical and business problems.