Scratch Financial (“Scratch”) is a late stage venture-backed financial technology business based in Pasadena, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 17,000+ practices across the U.S. and Canada.
Scratch has 2 main products:
- Scratch Pay: Point-of-sale lending, including a BNPL offering and longer-term payment plans
- Scratch Checkout: Payment processing that is integrated with the veterinary practice management software
We are a company built on the foundation of transforming the way pet healthcare payments are done, and we are looking for innovators who share our commitment to shaping the future of veterinary care financing. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.
Senior Staff Accountant to assist primarily in daily, weekly and monthly accounting and reconciliation for our payments processing side of the business and is a core partner to the Director of Accounting/Controller in the monthly close. The position will also support all monthly close tasks and reconciliations across the entire business, including relating to our loan portfolio and other revenue streams.
What You'll Do- Pull and analyze transactions from our BigQuery database, transforming it in Google Sheets/Excel, and importing detailed and summarized entries into QuickBooks Online for the payments processing business.
- Calculate, run, and analyze monthly billing for the payments processing business including ensuring and tracking AR related to billing, ensuring payments from our customers are drafted timely and entering payments for AR into QuickBooks Online timely for proper review and analysis.
- Reconcile payments processing activity by clinic and clinic consolidators on a monthly basis to ensure data integrity, analyzing discrepancies and working with the Product and Revenue Teams to resolve differences in a timely manner.
- Own a defined set of month end close tasks against the month end close calendar including journal entries, accruals, and other required schedules.
- Support month end close tasks for the lending business, including journal entries and account reconciliations as needed and serving as a backup for daily and monthly lending reporting as needed.
- Assist in preparing schedules for the annual audit and other various financial audits including searching for and providing support requested by the auditors for testing.
- Other special projects as assigned by the Director of Accounting/Controller.
- Bachelor's degree in Accounting or Finance.
- Working knowledge of US GAAP and accrual accounting.
- Hands-on experience with month-end close and balance sheet reconciliations.
- Advanced Excel skills, including lookups, pivot tables, and working with large transaction files.
- Proficiency in Google Workspace, especially Google Sheets, Docs and Drive.
- High attention to detail
Nice to Have
- Experience with QuickBooks Online (Advanced preferred), including bulk journal entry and transaction imports through native or third-party import tools.
- Ability to write and run queries in Google BigQuery (or similar SQL tools) to pull, join, and analyze transaction data.
- Experience in payments, merchant services, fintech, or lending.
- Exposure to multi-currency accounting or Canadian operations.
- Experience with a loan servicing platform such as LoanPro.
- Experience in Stripe or related platforms.
- CPA (or progress toward it)
What You Can Expect From Our Process
While these steps may vary slightly from role to role, we aim for a well-rounded interview approach for all involved.
- A quick chat with People Ops (HR): To ensure logistics and team fit make sense from both sides.
- Hiring Manager Interview: To dive deeper into your experience, fit for the role, and answer any questions you have about the team.
- Panel Style Interview/Presentation or Live Coding (Tech roles): A practical exercise to showcase your skills and approach with a cross-functional panel.
- Executive-Level Interviews & Reference Checks: A chance for you to meet our leaders, discuss big-picture alignment, and introduce us to your professional references.
- In-Person Connection: We include an in-person visit at our Pasadena HQ, either as a final interview step or during your first week of onboarding, so we can connect face-to-face right from the start!
Competitive base salary ranging from $120,000 - $130,000 + equity
While Scratch supports remote work for most roles, we believe the secret sauce to our team culture is meaningful connection and close collaboration. For those nearby or visiting, our Pasadena office is fully open and stocked with snacks and drinks for hybrid work. We also bring the whole company together each year for Hub Day, our annual onsite where everyone gathers in person to bond, align, and celebrate our wins together!
Alongside our collaborative team environment, we offer unlimited PTO, covered healthcare, flex benefits, 401(k) matching, cell plan reimbursement, monthly recognition opportunities, continuous learning resources, an equity retention program, and generous parental leave!
How to Apply
Ready to join our team? To apply, please visit our Scratch Careers Page. Be sure to:
- Submit your resume.
- Answer the custom questions provided.
- Feel free to add any additional information or documents you believe are relevant to your application.
We look forward to reviewing your application!
*Our team will ONLY contact you from the domain @scratchpay.com or @ats.rippling.com
Our CommitmentWe’re innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.
Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Skills Required
- Bachelor’s degree in Accounting or Finance
- Working knowledge of US GAAP and accrual accounting
- Hands-on experience with month-end close and balance sheet reconciliations
- Advanced Excel skills, including lookups, pivot tables, and handling large transaction files
- Proficiency in Google Workspace, especially Google Sheets, Docs, and Drive
- High attention to detail
- Experience with QuickBooks Online, preferably QuickBooks Online Advanced
- Ability to write and run queries in Google BigQuery or similar SQL tools
- Experience in payments, merchant services, fintech, or lending
- Exposure to multi-currency accounting or Canadian operations
- Experience with a loan servicing platform such as LoanPro
- Experience with Stripe or related platforms
- CPA certification or progress toward CPA certification
What the Team is Saying
Scratch Financial Compensation & Benefits Highlights
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Healthcare Strength — Employee-facing materials consistently describe comprehensive medical, dental, and vision coverage along with mental health support, disability/life insurance, and transgender healthcare. Feedback suggests this breadth of coverage is a notable pillar of the total package.
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Parental & Family Support — Benefits descriptions reference generous paid parental leave, with multiple sources noting structured paid time off for new parents and return-to-work support. Feedback suggests these family policies stand out relative to typical startup offerings.
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Leave & Time Off Breadth — Offerings prominently feature unlimited PTO alongside paid holidays and other leave types, paired with remote-first flexibility. Feedback suggests the breadth of time off is a key element of the package.
Scratch Financial Insights
What We Do
Scratch Financial is a veterinary fintech company on a mission to make pet care more accessible and help veterinary practices grow. More than 19,000 veterinary practices across the U.S. and Canada use Scratch to offer flexible payment options and simplify how they get paid. Our products are built to make veterinary care easier for everyone. Scratch Pay™ gives pet owners simple, transparent payment plans so they can say yes to the care their pets need. Scratch Checkout™ makes payment processing a breeze for veterinary practices, so their teams can focus on what they love: caring for animals. Behind those products is a team of engineers, designers, data scientists, marketers, sales and support specialists, and finance and compliance experts. Many of us are pet parents ourselves, and we see the impact of our work every time a family doesn't have to choose between their budget and their pet's health. We're headquartered in Pasadena, California, with team members across the world. We're always looking for motivated, talented people who care about the work as much as the outcome. If you want to build technology that makes veterinary care better for vets, pets, and everyone in between, we'd love to meet you.
Why Work With Us
Every day, our work helps a family say yes to care for their pet. That purpose shapes how we work: we welcome feedback, help each other succeed beyond our job titles, and roll up our sleeves to get things done. Managers coach rather than dictate, and employees take on real ownership of a mission that matters.
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Scratch Financial Offices
Remote Workspace
Employees work remotely.
Scratch is a remote-friendly company - we currently have Scratchers in 15+ countries worldwide! If going into the office is your jam, we do have an office in Pasadena, CA for folks who desire a hybrid model.
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