InterSystems’ Solution Innovation team is a highly talented, fast-moving group within HealthShare Product Management that extends core product offerings to deliver production-ready solutions for new and existing markets. We move quickly to create solutions that can achieve measurable value very quickly for our customers, while designing for scale and long-term value.
As a Senior Solutions Engineer, you will play a hands-on, technically focused role in building and deploying solutions that help our customers realize value quickly and help InterSystems deliver use cases for new and existing markets. This will often include combining and expanding product capabilities in a new SaaS offering that can meet an urgent market need.
You’ll work at the intersection of Product, Sales, Engineering, and Professional Services, acting as a highly skilled bridge between customer needs and product capabilities. The solutions you design and deliver will not only solve immediate customer challenges but also shape the future direction of our offerings.
If you’re passionate about delivering solutions that make technology effective for real-world use, and you thrive in a culture that values both speed and scalability, we’d love to hear from you.
What You’ll Do
Build and Deploy Solutions
- Understand solution use case, user personas and jobs-to-be-done, Translate those into functional and technical requirements to inform solution design.
- Architect and engineer strategic solutions by combining and extending product offerings with new code, design accelerators and/or partners.
- Deliver hands-on technical components, ensuring solutions are scalable, reliable, and production-ready.
- Coordinate with our Managed Services team to deploy solutions in our cloud services environment.
- Develop and/or integrate enhancements and accelerators as needed to round out the capabilities to provide a market-ready solution.
Accelerate Customer Value
- Provide white-glove support for early market entries, helping customers adopt and realize value quickly.
- Identify partner products to enhance solution to meet the end-to-end needs for specific use cases, integrating technologies or providing reference guides to seamless align them with the deployed offering
- Mentor implementation teams, refine methodologies, and create/productize accelerators that drive adoption.
- Closely shepherd pilots and initial customers, monitoring value, enhancing the solution and collecting valuable insight on product market fit.
- Collaborate on optimized Customer Onboarding processes that focus on rapid value combined with long term strategic vision
Collaborate Across Teams
- Work closely with Product Leadership to define and prioritize solutions, providing field-driven feedback.
- Work with Sales to identify market needs and opportunities, early pilot customers and support pre-sales activities, including proposals and bid responses.
- Collaborate with Professional Services to understand the gap between core product and solution requirements, co-build accelerators, and ensure seamless solution delivery.
- Collaborate with Managed Services to understand deployment architectures, optimizing for performance, scalability, management, measurement and long-term customer success
Shape Go-to-Market Strategy
- Create reference architectures and regionally aware capabilities.
- Engage in solution commercialization, validating product market fit, and adjusting based on customer feedback and early adoption data.
- Represent InterSystems at customer, partner, and industry events.
Drive Continuous Improvement
- Integrate market research and customer insights into product positioning.
- Provide input into product development, identifying gaps and facilitating the transition of features from solution prototypes into core product.
About You
- You’re a technologist at heart who loves solving hard problems, building solutions, and seeing them succeed in the real world.
- You enjoy working closely with customers and colleagues across disciplines, and you’re comfortable switching between hands-on engineering and strategic conversations.
- You have deep technical experience (10+ years) in architecting, implementing, and deploying enterprise solutions.
- You bring expertise in healthcare integration (especially with InterSystems HealthShare and interoperability standards like HL7, CDA, and FHIR).
- You thrive on turning ideas into scalable, production-ready solutions, not just designs on paper.
- You’re a credible communicator and storyteller who can engage technical teams, business leaders, and executives alike.
- You’re energized by collaboration — working with Sales, Product, and Services to deliver customer value and influence product direction.
- You’re curious and growth-minded, looking to deepen your technical expertise across architecture, cloud deployment, and solution design rather than moving into management.
- You’re willing to travel occasionally (up to ~25%) to attend industry events, collaborate with colleagues and work directly with customers and partners.
Education
- University degree in a technical discipline (or equivalent experience).
• Experience with InterSystems technology (especially HealthShare) highly desirable.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What the Team is Saying
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business.
Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries.
What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running.
If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
