Senior Solution Consultant for CCH-Tagetik

Reposted One Month Ago
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Le Défens, Yonne, Bourgogne-Franche-Comté, FRA
In-Office
Senior level
Information Technology • Software
The Role
The Technology Sales Support Manager will provide technical support, drive sales processes, manage inquiries, and lead product training to enhance customer satisfaction and sales success.
Summary Generated by Built In

Wolters Kluwer, a global software company, is looking for a driven and experienced Senior Solution Consultant CCH-Tagetik to join our CCH-Tagetik division. 

CCH® Tagetik, who are we? 

Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts.
We understand the complex challenges that face the Office of the Finance and translate that knowledge into intuitive, enterprise-scale CCH® Tagetik performance management software solutions that drive business results.

CCH Tagetik expert solutions continually innovate to address the needs of Finance - for today and tomorrow.

We give Finance the flexibility to solve business problems and create value – all with one single platform. 

With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education. Click here for more information about CCH® Tagetik 

About the Role:
In the role of Senior Solution Consultant for CCH-Tagetik, you will operate autonomously to provide high-level technical support and drive technical sales processes. Your role will be integral in ensuring the quality and effectiveness of sales initiatives, delivering specialized expertise that enables the team to achieve strategic goals. Your contributions will significantly impact customer satisfaction and sales success.
 

Responsibilities:
• Drive preparation and execution of detailed technical product demonstrations.
• Design and implement high-level technical sales materials and strategies.
• Independently manage complex technical and functional inquiries.
• Lead comprehensive product training and knowledge-sharing sessions.
• Facilitate sophisticated technical solutions during customer engagements.
• Develop and refine high-level technical presentations and sales content.

Skills:
• In-depth Technical Knowledge: Thorough expertise in CPM solutions.
• Professional Customer Service: Advanced skills in customer engagement and retention.
• High-level Documentation: Mastery in creating detailed technical documentation.
• Innovative Problem-solving: Superior troubleshooting and resolution capabilities.
• Compelling Communication: Exceptional skills in technical and non-technical communication.
• Leadership and Mentorship: Talent in guiding, supporting, and mentoring team members.
• Data-Driven Decision Making: Advanced ability to analyze and leverage data.
• Proficient Tool Use: Expert use of technical sales and CRM software.

Languages: perfect command of French and strong command of English

Location: Bois-Colombes (92), Paris Area, hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills Required

  • In-depth Technical Knowledge on product/service functionalities
  • Advanced skills in customer engagement and retention
  • Mastery in creating detailed technical documentation
  • Exceptional skills in technical and non-technical communication
  • Superior troubleshooting and resolution capabilities
  • Talent in guiding and mentoring team members
  • Advanced ability to analyze and leverage data
  • Expert use of technical sales and CRM software

Wolters Kluwer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.

  • Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
  • Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
  • Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.

Wolters Kluwer Insights

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The Company
HQ: Alphen Aan Den Rijn
18,996 Employees

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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