Senior Software Engineer (Supplier Data Manager)

Reposted 2 Days Ago
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3 Locations
Hybrid
Senior level
eCommerce • Information Technology • Marketing Tech • Software
Akeneo helps retailers and brands improve their product experience management (PXM).
The Role
The Senior Software Engineer will scale the Supplier Data Manager for enterprise customers, enhance AI-driven data pipelines, and improve collaboration features while ensuring operational excellence and customer-driven product development.
Summary Generated by Built In

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.

We’re all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You’ll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

The Team and Areas of Ownership

The (SDM) team has full ownership over the Akeneo Supplier Data Manager product — the front door to the Akeneo Product Cloud.

SDM is a "painkiller", not a "vitamin," as they say. Retailers and distributors don't adopt it because it's nice to have — they adopt it because without it, onboarding supplier data is a manual, error-prone headache that blocks products from reaching shelves. Hundreds of suppliers send product data in wildly different ways and formats — spreadsheets, PDFs, images — and that data needs to be cleaned, classified, enriched, and trusted before it reaches the product catalog. SDM handles this through a pipeline of interconnected modules spanning AI-powered extraction, intelligent classification, data mapping, validation, multi-destination distribution and more.

The scale is what makes it technically interesting. These aren't small files you can throw at the latest LLM and get a clean answer back. Supplier catalogs can be enormous, they update constantly, and they're full of industry-specific terminology, formatting quirks, and domain knowledge that general-purpose AI models struggle to interpret correctly. Building systems that handle this reliably, at volume, across hundreds of different supplier configurations — that's the engineering challenge.

SDM operates as an Impact Team: a cross-functional group tasked with bringing a measurable customer reality into existence. Leadership sets the direction and decides how much to invest in each problem; the team owns how to get there. When priorities compete, we make trade-offs together — grounded in customer data, not opinions — and we're comfortable saying no to things that don't move the needle. The team is in a period of significant investment and acceleration, and we're hiring a senior engineer to become a core part of the group that owns SDM's future.

What you will deliver in the role…
  • Scale SDM for enterprise customers — work on the architecture, infrastructure, and service design needed to keep SDM fast and reliable as data volumes and customer complexity grow.

  • Build collaboration and governance features — help retailers and their suppliers work together safely by delivering controlled contribution experiences with guardrails, delegation, and approval workflows.

  • Improve AI-driven data pipelines — SDM uses LLMs to extract attributes, classify products, automate mapping, and more. We integrate large language models and have custom models for specific customer needs, supported by a dedicated AI engineering team. You'd own making these capabilities reliable and cost-effective at production scale, tackling problems in pipeline architecture, model selection trade-offs, prompt design, and error handling at volume.

  • Participate in structured customer discovery — validate hypotheses, understand real workflows, and gather feedback that directly shapes what gets built. This is deliberate learning that engineers use to influence product direction.

  • Ship and own what you build — monitor it in production, close the loop with support, and drive operational excellence. A weekly support rotation shared across the team keeps this fair; most of your time is spent building rather than reacting.

Collaborate across the Product Cloud — work with cross-functional groups on adjacent parts of the product experience, ensuring what SDM builds benefits the wider platform and vice versa.

What will set you up for success at Akeneo…
  • Significant hands-on engineering experience, with excellent Python or PHP skills. You need to be deeply strong in at least one: Python, which powers SDM's data processing pipelines, or PHP, which underpins the wider Akeneo Product Cloud. Strength in both is ideal, but excellence in one with a willingness to learn the other is what matters. TypeScript and React are used for all frontend work and new services; experience is a plus but not required on day one. Familiarity with cloud-native infrastructure (GCP, AWS, or Azure), Kubernetes, and infrastructure-as-code is valuable, though we'd rather hire someone with strong fundamentals who picks up new tools than someone who ticks every box on paper.

  • A customer-centric mindset — you care about why something is being built, not just how. You think about the customer's workflow, the adoption path, and the failure modes. You're the kind of engineer who reads the support tickets.

  • Comfort with ambiguity — Impact Teams don't have someone writing detailed specs for every feature. You'll help shape what gets built, run experiments, and make trade-offs. If you thrive when given a clear problem and the freedom to solve it, this is your environment.

  • Clear communication skills — you can explain a technical decision to a non-technical stakeholder, write a plain-language incident update, and adjust your vocabulary depending on the audience.

  • Comfortable embracing AI in how you work — we use tools like Claude Code to accelerate our engineering. You should be curious and open to integrating AI into your daily workflow.

  • A mentorship instinct — you elevate those around you through code reviews that teach, knowledge sharing that sticks, and leading by example rather than by title.

  • A pragmatic, quality-driven approach — you favor thin vertical slices over big-bang rewrites and write tests because you care about what happens at 2 am on a Sunday, not because someone told you to.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!

Interview process
  1. 30-45-minute screening call with a member of our Talent Acquisition team

  2. 45-minute technical project walkthrough with the hiring manager

  3. 90-minute behavioural interview with up to 3 members of the product line

  4. 90-minute technical interview with one of two of our Staff Engineers.

Our Talent Acquisition team will provide you with detailed information before each interview. Please don't hesitate to contact them if you have any questions.  

Life at AkeneoWork Environment

Work-Life Balance: Flexible working hours, remote or hybrid setup (allowing 3-4 days working from home) and option to Work from Anywhere for up to 30 days per year.

  • UK: Enjoy 25 days of annual leave.

  • France: Enjoy 34 days of annual leave and RTTs.

Home Office & Commuting Allowance/Benefits:

  • UK: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting.

  • France: Enjoy a €500 budget to enhance your home office. 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting.

Meal vouchers (France only): Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day.

Inclusivity

Generous Parental Leave:

  • UK: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available.

  • France: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent.

Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.

Growth and Development

Professional Development: Access a £1,000/€1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.

Wellbeing

Health & Insurance: Receive company-paid private medical insurance for you and eligible dependents.
Financial Security:

  • UK: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover.

  • France: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection.

Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

For more information about benefits, don’t hesitate to contact our Talent Acquisition team.

Skills Required

  • Significant hands-on engineering experience
  • Excellent Python or PHP skills
  • Familiarity with cloud-native infrastructure (GCP, AWS, or Azure)
  • Mentorship instinct
  • Clear communication skills

What the Team is Saying

Joe
Julia
Kateri

Akeneo Compensation & Benefits Highlights

  • Affordable Benefits Feedback suggests the employer pays 100% of medical, dental, and vision premiums for employees and dependents, up to set caps. Coverage is explicitly described as no employee premium within those caps.
  • Leave & Time Off Breadth Feedback suggests U.S. roles include about 25 days of annual leave with flexible hours, hybrid work, and a “Work from Anywhere” option for up to 30 days per year. These allowances indicate a broad and modern time‑off framework.
  • Parental & Family Support Feedback suggests paid parental leave includes approximately 16 weeks for the birthing parent and 4 weeks for the second parent, with a gradual return‑to‑work program. This structure emphasizes family support during and after leave.

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The Company
HQ: Nantes
400 Employees
Year Founded: 2013

What We Do

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading brands, manufacturers, distributors, and retailers, including Chico’s, CarParts.com, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale their commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding, and an app marketplace and partner network to meet business and buyer needs.

Why Work With Us

We’re all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You’ll grow in a dynamic environment where your ideas and expertise will make an impact. You’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

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Akeneo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Get the work-life balance you need with flexible working hours and the option of working from home 3 to 4 days a week.

Typical time on-site: Flexible
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