Forward Deployed Engineer

Reposted 12 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
eCommerce • Information Technology • Marketing Tech • Software
Akeneo helps retailers and brands improve their product experience management (PXM).
The Role
As a Forward Deployed Engineer, you'll integrate complex SaaS solutions for clients, lead workshops, create documentation, and collaborate closely with stakeholders to deliver tailored product architecture and custom code solutions.
Summary Generated by Built In

Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page.

Job descriptionBridge the gap between vision and reality.

At Akeneo, we don't just build software; we solve the most complex product data orchestration challenges for global enterprises. As a Forward Deployed Engineer (FDE), you are the technical heartbeat of our most strategic customer engagements. You aren't tucked away behind a backlog—you are on the front lines, embedded with clients, and empowered to build the technical bridges that turn high-level strategy into high-performance reality.

This is a unique hybrid role designed for the "Product-Minded Engineer." Part software architect, part strategic consultant, and part rapid-prototyper, you thrive in the "gray area" where standard configurations end and innovation begins. You will lead technical workshops with C-suite stakeholders in the morning, and spend the afternoon writing the custom "glue code" or integration logic that unblocks a multi-million dollar deployment.

Why this role is different:
  • Real-World Impact: You won't just ship code to a staging environment; you’ll see your solutions transform how global brands manage and move their data in real-time.

  • Architectural Sovereignty: You have the autonomy to design bespoke integration patterns and influence the core product roadmap by acting as the "Voice of the Field" for our R&D teams.

  • The Best of Both Worlds: You enjoy the deep technical challenge of a Senior Engineer with the strategic influence and variety of a High-Level Consultant.

If you are a builder who loves high-stakes problem solving, hates the phrase "that’s not possible," and wants to be the technical "North Star" for our most ambitious partners, we want to meet you.


What we look for

Technical Architecture & Integration Mastery

  • API & System Interoperability: Deep understanding of RESTful APIs, webhooks, and data flows. Proven experience integrating SaaS platforms with complex client ecosystems (ERPs, PLMs, E-commerce) to ensure seamless, high-performance data synchronization.

  • Solution Architecture & Scoping: Ability to perform deep-dive assessments of client environments, gather complex technical requirements, and design scalable architectures that balance business objectives with technical constraints.

  • Rapid Prototyping: A "builder" mindset with the ability to rapidly develop functional proof-of-concepts or custom "glue code" to unblock clients while long-term product features are roadmapped.

  • Data Architecture & Catalog Design: You don't just move data; you architect it. You will assess a client's "data mess" and design a clean, performant Akeneo catalog structure—leveraging Product Models, Families, and Association Types, etc. —that ensures long-term scalability and seamless synchronization with downstream channels.

Implementation & Consulting Excellence

  • SaaS Deployment Track Record: Proven experience configuring and implementing SaaS solutions, ideally in a B2B environment. You have a history of successfully guiding enterprise clients through the full deployment lifecycle.

  • Technical Documentation & Diagramming: Proficiency in creating high-quality documentation, solution blueprints, and integration plans (using tools like Lucidchart, Miro, or Visio) to communicate deployment strategies clearly to both clients and internal R&D.

  • Product Training & Enablement: Skilled at leading workshops and technical training sessions. You can translate "product speak" into functional knowledge for clients and partners, ensuring they are self-sufficient post-launch.

Strategic Mindset & Leadership

  • The "Translator" Ability: Exceptional communication skills with the ability to explain high-level technical logic to non-technical stakeholders (C-Suite) without losing the strategic "why."

  • Entrepreneurial Ownership: A "Founder’s Mindset." You are comfortable in the "gray area," taking extreme ownership of high-stakes technical decisions when only 70% of the information is available.

  • Strategic Mobility: Ready and willing to be "on the front lines," including traveling to client sites (approx. 20-30%) to lead high-intensity workshops and oversee mission-critical "go-live" moments.

What will set you up for success
  • The "Frontline" Professional: Significant years of experience in Software Engineering, Solutions Architecture, or Technical Consulting—specifically within SaaS, PIM, ERP, or E-commerce ecosystems.

  • Software Engineering: Proficient in fullstack development (PHP/Symfony, Node, React - or similar). Experience with Git, CI/CD, and Docker is essential.

  • Project Leadership: Ability to manage multiple complex workstreams simultaneously, acting as the "Technical North Star" for the customer.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!

Interview process
  1. 30-minute screening call with a member of our Talent Acquisition team

  2. 45-minute technical project walkthrough with the hiring manager

  3. 90-minute behavioural interview with up to 3 members of the product line

  4. 90-minute technical interview with two of our Staff Engineers.

  5. 45-minute team fit interview with two of our team members

Life at Akeneo
Work Environment 

- Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 34 days of annual leave and RTTs. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuter Benefits: Enjoy a €500 budget to enhance your home office. 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting.
- Meal vouchers: Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day.

Inclusivity

- Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available.
- Daycare: Providing access to a network of high-quality crèches, ensuring your little ones are cared for with a guaranteed number of cribs available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.

Growth & Development

- Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with a structured company onboarding program.

Wellbeing

- Health & Insurance: Receive comprehensive private medical insurance for you and eligible dependents designed to cover between 91% and 94% of your health expenses, with various options to suit your needs.
- Financial Security: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

For more information about benefits, don’t hesitate to contact our Talent Acquisition team.

Skills Required

  • Proof of experience integrating SaaS platforms with complex client ecosystems
  • Proficient in fullstack development including PHP/Symfony, Node, React
  • Proven experience configuring and implementing SaaS solutions
  • Ability to manage multiple complex workstreams simultaneously
  • Exceptional communication skills with C-Suite stakeholders

What the Team is Saying

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Akeneo Compensation & Benefits Highlights

  • Healthcare Strength Employer-paid medical, dental, and vision premiums for employees and dependents are covered up to plan-defined caps, with short- and long-term disability included. Mental health support and region-specific medical provisions (e.g., private medical in the UK, allowances in the Netherlands) reinforce depth of coverage.
  • Leave & Time Off Breadth Generous annual leave around 25 days pairs with a hybrid work model and an option to work from anywhere for up to 30 days per year. Additional elements like two paid volunteering days support time-off usability.
  • Parental & Family Support Paid parental leave includes an extended maternity leave period and paid time for the second parent, complemented by a gradual return-to-work program. In some regions such as the UK, shared parental leave and longer fully paid maternity leave broaden support for families.

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The Company
HQ: Nantes
400 Employees
Year Founded: 2013

What We Do

Akeneo is the Product Experience (PX) company and global leader in agentic-first Product Cloud solutions, providing the foundational operating system for the AI-powered commerce era. With its Product Cloud, Akeneo enables brands, manufacturers, distributors, and retailers to centralize, govern, and orchestrate their product information, transforming fragmented data into trusted, actionable assets. With the integration of PricingHUB, Akeneo extends its platform beyond product data to unify product data and pricing — the two signals that drive discovery, conversion, and business performance. Together, Akeneo helps organizations move from managing product information to making better business decisions, aligning what they sell and how they sell it to compete and win in a rapidly evolving, AI-driven market. Leading global brands, including Chico’s, TaylorMade Golf, Rail Europe, and more, trust Akeneo to scale their commerce initiatives and deliver consistent, high-performing product experiences.

Why Work With Us

We’re all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You’ll grow in a dynamic environment where your ideas and expertise will make an impact. You’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

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Akeneo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Get the work-life balance you need with flexible working hours and the option of working from home 3 to 4 days a week.

Typical time on-site: Flexible
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