Jobs at Akeneo

Identify and qualify inbound and outbound sales opportunities for Akeneo's SaaS product. Conduct discovery calls, nurture prospects through email, phone, and social media, qualify marketing leads, engage decision-makers, and collaborate with sales and marketing on lead-generation strategies. The role requires high call volume, strong communication, creativity, persistence, and fluency in Italian and English, with experience navigating the Italian market.

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.

Designs and implements integrations and bespoke technical solutions for enterprise customers using Akeneo. Responsibilities include assessing client environments, architecting product catalogs and data flows, developing prototypes and full-stack code, configuring SaaS deployments, creating technical documentation, leading workshops and training, and guiding customers through go-live. The role partners with clients and internal R&D, influences the product roadmap, manages complex technical workstreams, and requires approximately 20–30% travel.

The Business Development Representative identifies and qualifies inbound and outbound sales opportunities, conducts discovery calls, nurtures prospects through email, phone, and social media, and cultivates relationships with decision-makers. The role partners with Sales and Marketing on lead generation, communicates customer insights internally, and supports new customer acquisition in a fast-paced SaaS environment.

Identify and qualify inbound and outbound sales opportunities for a SaaS product. Conduct discovery calls, nurture prospects through email, phone, and social media, engage decision-makers, qualify marketing leads, and collaborate with sales and marketing on lead-generation strategies. The role also shares customer insights with internal teams and requires persistence, creativity, autonomy, strong communication, and a willingness to learn.

Develop and execute global integrated marketing campaigns across social media and email. Create content, manage corporate social channels and content calendars, segment audiences, build automated email workflows, monitor campaign performance, and provide reporting and optimisation recommendations. Conduct market research and collaborate with internal stakeholders to support customer acquisition and demand generation.

Manage the full sales cycle for mid-market accounts, from pipeline development and outbound prospecting through negotiation and contract closure. Build relationships with decision-makers, lead complex multi-stakeholder deals, collaborate with sales engineering, marketing, customer success, and partners, and maintain accurate Salesforce forecasts. The role requires fluent Italian and English, strong C-level presentation skills, autonomy, and teamwork.

The Senior Solutions Engineer partners with sales teams to discover customer needs, design technical solutions, deliver tailored product demonstrations, manage proof-of-concept projects, and lead RFP/RFI responses. The role translates technical and business requirements into measurable customer value, supports deal strategy, builds technical stakeholder relationships, collaborates cross-functionally, and mentors fellow solutions engineers.

Provide functional and technical support for Akeneo’s SaaS product through Jira Service Desk. Investigate issues using Datadog logs and Postman API calls, coordinate bug qualification and patch releases, resolve customer requests end to end, improve documentation, support on-call duties, test product updates, and communicate customer feedback across global product teams.