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Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
The Senior Software Engineer will build privacy-first data systems, ensuring compliance and managing customer data preferences and event tracking in healthcare.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
The Role:
As a Senior Software Engineer on Ro’s Patient Identity and Privacy team, you will play a crucial role in building and scaling privacy-first, compliant systems that enable personalized healthcare while safeguarding patient data. This role focuses on privacy engineering, consent management, event tracking, and first-party data governance—ensuring Ro’s technical foundation supports both patient trust and growth initiatives.
You’ll design, build, and maintain systems that handle customer data preferences, attribution data, event pipelines, and privacy-preserving data workflows. You will work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define privacy-first solutions that balance compliance with Ro’s ability to deliver great patient experiences.
This role is not focused on Identity & Access Management (IAM) but may involve working alongside IAM engineers on broader data security initiatives.
What You'll Do
- Build and maintain privacy-first data systems, ensuring compliance with state and federal consumer privacy regulations.
- Develop and integrate consent and preference management systems, enabling patients to control their data usage across Ro’s platform.
- Design and implement high-throughput, scalable, event-driven architectures for the privacy-compliant collection, processing, and distribution of first-party data.
- Partner with marketing and growth teams to support digital advertising, CRM, and marketing analytics, while ensuring compliance and data security.
- Implement privacy-preserving techniques, such as data anonymization, tokenization, and minimization, to reduce risk while maintaining business utility.
- Work on event tracking and analytics pipelines, ensuring accurate and privacy-compliant data flows to third-party platforms (e.g., Braze, Google, Meta, Segment).
- Collaborate with security and legal teams to enforce data governance, retention, and compliance policies.
What You’ll Bring to the Team
- 5+ years of software engineering experience, with a focus on data privacy, security, or large-scale distributed systems.
- Strong proficiency in Python and experience building scalable web applications.
- Experience with privacy-focused data engineering, including data minimization, anonymization, and access controls.
- Understanding of first-party data systems, event pipelines, and customer data platforms (CDP).
- Experience integrating CRM and marketing automation tools (e.g., Braze, Iterable, Twilio, Klaviyo, Customer.io).
- Familiarity with advertising attribution channels server-side tracking, and adtech integrations.
- Experience in regulated industries (e.g., healthcare, fintech), where compliance and security are key factors.
- Strong sense of ownership, ability to navigate ambiguity, and drive technical initiatives to completion.
We’ve Got You Covered
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target for this position ranges from $182,300 to $220,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Braze
CRM
Customer.Io
Data Privacy
Event Pipelines
Iterable
Klaviyo
Python
Twilio
What the Team is Saying
Kim
General Manager
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
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The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
Gallery
Ro Teams
Ro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
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