Senior Quality Engineer

As a Senior Quality Engineer at Smartly, you will define and scale quality standards across our Product & Engineering organization. Operating within a small, lean group, this role is highly visible to engineering leadership and offers the opportunity to make a massive impact across the entire company.

Your success will be defined by your ability to build deep, trusted partnerships with engineering teams and align them with modern quality standards. You will act as a coach and catalyst - pairing with teams to uplift their practices, leveraging AI for high-velocity delivery, and ensuring quality is seamlessly integrated into how we scale.
Working closely with our Staff Quality Engineer, Principal Engineers, and Infrastructure teams, you'll champion engineering excellence through hands-on collaboration and guidance.

We are technology-agnostic but currently rely on TypeScript, Playwright, GitHub Actions, PostgreSQL, BigQuery and Sentry. You should be comfortable getting acquainted with new tools and approaches quickly.

• Build deep working relationships with Engineering Managers and leadership to champion engineering excellence and drive adoption of modern quality practices.
• Partner directly with engineering teams by pairing on active tasks. Show them firsthand how to deliver fast with a predictable level of quality, establishing self-sustaining mechanisms so they can maintain this velocity without your active involvement.
• Champion the use of self-service quality tools and guardrails. Your focus will be on getting teams to seamlessly incorporate these tools into their daily operations to ensure quality at scale.
• Package the best practices and insights gained from pairing into robust, self-service quality tools and frameworks. This tooling will embed quality guardrails directly into daily operations, allowing engineering teams to maintain high standards at scale without your active, day-to-day involvement.
• Dive into quality indicator metrics to identify trends, handle ad-hoc analytical requests, and translate complex data into clear, actionable insights.

• 7+ years of experience in Quality Engineering, Software Engineering, or Developer Experience (DevEx), with a proven track record of leading cross-team initiatives and driving process improvements through collaboration.
• Proven ability to build strong relationships with Engineering Managers and influence the entire product organization
• You are persistent, highly autonomous, and comfortable operating in a tiny team. You don't wait for permission - you proactively unblock yourself and drive initiatives across the finish line.
• While you don't need to be a hardcore technologist, you must have enough hands-on experience with modern tech stacks (TypeScript, Playwright, GitHub Actions, SQL databases) to pair effectively with seasoned developers and speak their language confidently.
• Strong familiarity with utilizing LLMs to accelerate development workflows, with the experience of coaching others on how to use AI safely and efficiently.
• Comfort with a rapid discovery and prototyping mindset. You value early feedback from internal "customers" and can pivot approaches quickly based on real-world findings.
• Ability to work in a hybrid capacity from our Helsinki office 3 days a week (more if you like)

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

• Meet your Recruiter: Get to know each other and learn about working at Smartly.
• Meet the Team Lead: A 1-on-1 with your closest collaborator to align on the role's vision.
• Influence & Collaboration Session: A scenario-based discussion focused on how you build partnerships with Engineering Managers and navigate a change.
• Coding & Architecture session: An interactive coding session where you'll design and implement a piece of internal developer tooling.
• Meet the Leadership in a Final Meeting: A brief discussion with our SVP of Engineering.

Apply Now and Shape Your Future with Smartly!