Senior Proposal Specialist

Senior Proposal Specialist

At FLS, service is at the heart of everything we do.

We are looking for a Senior Proposal Specialist who will be responsible for preparing timely, accurate, and competitive technical-commercial proposals for standard spare parts. This role ensures efficient handling of high-volume quotation requests, close collaboration with internal and external stakeholders, and consistent alignment with customer expectations and internal process standards. The Proposal Engineer plays a key role in maintaining proposal quality, improving turnaround time, and contributing to customer satisfaction.

• Own the end-to-end proposal process for standard spare parts from RFQ receipt to quotation submission

• Review customer inquiries and select appropriate spare parts using internal systems and reference tools

• Collaborate with Sales, Customer Support, Engineering (where needed), and Supply Chain for quick input and validation

• Ensure proposals are accurate, within target lead times, and aligned with pricing policies and discount structures

• Handle high volumes of proposals while maintaining quality, consistency, and response time expectations

• Work closely with the shared services team (if applicable) to streamline proposals and handover of orders

• Track and improve proposal turnaround time (TAT), win ratio, and customer feedback

• Ensure that proposals and related documents are stored and documented as per internal guidelines

• Assist with export control classification, basic compliance checks, and data accuracy in proposal tools

• Support follow-up on open quotes, order conversion, and overdue customer responses

• Coordinate with Procurement for price and availability of non-stock or equivalent items

• Contribute to proposal process improvement initiatives and documentation of standard work practices

• Participate in system and tool enhancements related to standard parts quoting

• Support training of new team members and promote consistent use of proposal tools and templates

• Bachelor’s degree in Engineering, Supply Chain, or related field

• 5+ years’ experience in a B2B operational, customer support, or supply chain role

• Experience in mining, heavy industry, or industrial environments preferred

• Strong analytical thinking and forecasting capability

• Excellent communication and stakeholder management skills

• Comfortable working cross-functionally in a structured environment

• Fluent in English and Russian

• Work with an industry leader with a strong installed base and long-term customer partnerships

• Be part of a team that drives operational excellence and service reliability

• Contribute to sustainable growth and continuous improvement

• Join a collaborative, high-performance environment where service truly matters

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.