Senior Product Owner (m/f/d)

Posted 4 Days Ago
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Hürth, Nordrhein-Westfalen, DEU
In-Office
Senior level
Information Technology • Software
The Role
Serve as the voice of the customer within an Agile team to define, prioritize, and manage the product backlog for a legal software product. Participate in PI planning and Scrum ceremonies, translate customer needs into epics/stories with acceptance criteria, manage stakeholders, review sprint deliverables, and ensure alignment with release plans and SLAs while fostering continuous improvement.
Summary Generated by Built In

Shaping the Future Today - with Wolters Kluwer

For over 180 years, Wolters Kluwer has helped professionals and organizations work smarter and make better decisions. With 20,000+ colleagues worldwide, we’re a global, technology driven company delivering expert information, software, and services. 

We succeed by combining deep domain expertise with innovation and a strong sense of ownership. Our teams help customers navigate complex legal, regulatory, and compliance challenges today, and as the world changes. 

Legal & Regulatory (L&R)

The Legal & Regulatory team within Wolters Kluwer Germany is looking for a UX Researcher (Medior) (m/f/d) who is curious, proactive, and motivated to shape products that legal professionals rely on every day. You’ll work at the heart of an organization that is strongly investing in AI driven solutions for the legal market, helping legal professionals do their work better with modern technology. Expect a fast moving environment with plenty of innovation, experimentation, and opportunities to make real impact. 

About the Product:

Our product is an established and business‑critical software solution for law firms, supporting attorneys and notaries in their daily work in a highly regulated and security‑sensitive environment. Developed and refined over more than 40 years in close collaboration with customers, it covers core processes such as case management, billing, and organizational workflows. For many users, it is a stable and indispensable core system.

The product is functionally broad, domain‑rich, and economically successful, but also technically and structurally complex due to its long history. It is currently undergoing a controlled transformation, combining a proven on‑premise solution with a growing, SaaS‑based platform. New functionalities increasingly emerge in the SaaS environment, while existing customers continue to rely on a reliable and efficient on‑premise system.

Job Description

The Senior Product Owner is a key member of the Agile Development Team, serving as the voice of the customer and working with stakeholders—including the Product Managers and the development team—to define, prioritize, and manage the product backlog. They ensure that solutions meet business needs while maintaining technical integrity. The Product Owner participates actively in PI (Program Increment) planning and related Agile ceremonies, providing essential alignment between customer needs and the development process. This role requires a thorough understanding of the software development life cycle, as well as strong leadership skills to guide the team in effective design, negotiation, and solution implementation.

The main activities of the role are:

  • Collaborate on the product backlog and prioritize features for development
  • Contribute to PI planning sessions to align work across teams and set objectives for upcoming increments
  • Develop a deep understanding of customer needs and integrate these into planning
  • Guide sprint content and release dates in line with the overarching release plan
  • Actively manage internal and external stakeholders
  • Accept or reject work results based on defined acceptance criteria
  • Maintain knowledge of software development processes
  • Execute on SLAs for support, maintenance, and technical needs

Responsibilities

Product Vision & Backlog Management

  • Collaborates with the Product management team, providing the development team with clear direction and prioritized backlog items.
  • Actively participates in PI planning sessions to ensure alignment across Agile teams and set clear objectives for upcoming increments.
  • Develops and maintains the product release plan, coordinating with the development team to prepare backlog items for future sprints.

Liaison & Communication

  • Represents and interfaces with business users, coordinating with other development resources to meet project goals.
  • Acts as an embedded team member, accessible within the team area to facilitate effective collaboration.
  • Clearly communicates requirements through epics and stories for team clarity and alignment.
  • Regularly updates stakeholders outside the team on project progress and team PI outcomes.

Development

  • Creates, maintains, and sequences the team product backlog according to priorities indicated by the business.
  • Breaks down user stories and acceptance criteria for effective completion within sprints, ensuring alignment with PI goals.
  • Provides rapid feedback to guide the development process.
  • Participates in project planning, daily stand-ups, sprint planning, retrospectives, PI planning, and other Scrum-related ceremonies.

Customer Satisfaction

  • Informs the development team with clear insights on customer usage, needs, and expectations.
  • Establishes open communication with customers to ensure alignment between product development and customer expectations.
  • Ensures the product meets or exceeds customer satisfaction standards.

Application Support

  • Reviews deliverables and demonstrable code after each sprint, with authority to accept or reject work.
  • Maintains visibility into project progress.
  • Assists with communication, enhancing transparency and flow of information.

Management

  • Engages proactively with the development team, participating in PI and sprint planning to ensure delivery of business value.
  • Facilitates knowledge sharing within the team, fostering a collaborative and high-performance environment.
  • Creates a culture of continuous improvement and encourages mentorship among team members.

German and English Language Proficiency

  • Fluency in German and English is required to effectively collaborate with teams and stakeholders

Requirements

Education:

  • Bachelors Degree in Computer Science, Software Engineering, BCIS or related fields or equivalent work related experience.

Experience:

  • 3-4 years of experience in software application development, product management or business systems analysis

Other Knowledge, Skills, Abilities or Certifications: 

  • Ability to present a positive and effective professional image in all settings
  • Experience in software Product Development
  • Demonstrable knowledge of software development lifecycles and activities
  • A strong understanding of software Agile methodologies, particularly Scrum - other methodologies a plus
  • A clear ability to manage a range of different personality types in a facilitative and mature manner
  • Strong relationship building skills including the ability to relate constructively to all levels of the organization
  • The desire to be part of, and to contribute to, a team environment
  • Ability to articulate ideas to both technical and non-technical addressees
  • Embrace change and adaptation (positive change agent)

Travel requirements

  • Occasional travel, including overnight stays, may be required, based on business needs

Diversity matters 

Wolters Kluwer is committed to building an inclusive culture where diverse perspectives are valued and empowered. We believe diversity drives better outcomes for our people, our products, and our customers. 

We have been recognized as a European Diversity Leader by the Financial Times and as one of Forbes’ Best Employers for Diversity and Best Employers for Women in multiple years. Wolters Kluwer and all of its subsidiaries are Equal Opportunity / Affirmative Action employers. 

Our benefits

  • Permanent employment from day one

  • Remote work & flexibility: Work remotely up to 3 days per week (home office) with flexible working hours

  • Work abroad flexibly: Work from anywhere within the EU for up to 20 days within a twelve-month period

  • Rest & time off: 30 vacation days plus additional days off on Rose Monday, Christmas Eve, and New Year’s Eve

  • Celebrate together: summer party with family & friends, Christmas party, and regular after-work events

  • Make an impact: 1 additional paid day off per year for volunteering (Volunteer Day)

  • Well equipped in your home office: budget for IT equipment (€300)

  • Company pension scheme

  • Support for development: E-learning via LinkedIn, online language training with goFluent, and other training and development opportunities

  • Modern on-site working: attractive office in Hürth near Cologne with rooftop terrace, ergonomic workstations, e-charging stations with discounted electricity, and free fresh fruit, water, tea & coffee

  • A great start: structured onboarding with a buddy program

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills Required

  • Bachelor's degree in Computer Science, Software Engineering, BCIS or related field (or equivalent experience)
  • 3-4 years experience in software application development, product management, or business systems analysis
  • Fluency in German and English
  • Experience in software product development and demonstrable knowledge of software development lifecycles
  • Strong understanding and practical experience with Agile methodologies, particularly Scrum (PI planning/SAFe experience)
  • Ability to create and maintain product backlog, write epics, user stories, and acceptance criteria
  • Stakeholder management and strong relationship-building and communication skills with technical and non-technical audiences
  • Experience accepting/rejecting deliverables and maintaining visibility into project progress (support/maintenance SLAs)

Wolters Kluwer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.

  • Leave & Time Off Breadth Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
  • Retirement Support Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
  • Parental & Family Support Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.

Wolters Kluwer Insights

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The Company
Hagerstown, MD
18,996 Employees

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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