Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
The Role
The role involves developing account management experiences, communicating with customers, providing logistic solutions, and managing operations for Open Deck accounts.
Summary Generated by Built In
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. We are looking for someone to come in hungry, set the tone, and get results. We are also looking for candidates who excel in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate.
We’re looking for experienced sales reps with Open Deck knowledge. Understanding trailer types, equipment needs and Open Deck specifics will be critical to the success in the role.
As a Business Development Representative for Open Deck, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and expertise while exercising discretion and independent judgment to primarily provide logistic services and logistic solutions while also supporting and developing our current customers and strategically developing new business opportunities.
What You'll Do
- Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing.
- Develop and create customized shipping solutions based on budget and customer needs.
- Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
- Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.
- Bring a growth-oriented, support the customer, win-the-day attitude to the floor.
- Become an expert in our business model and competitive advantages, and our proprietary software.
- Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers.
- Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis.
Qualifications
- 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.
- Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields.
- Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers.
- A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.
- A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.
- A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.
The Perks of Working With Us
- Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and take part in learning opportunities through our Employee Resource Groups.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Get paid to work with your friends through our Referral Program!
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
Skills Required
- 3+ years of 3PL experience within the Open Deck/Heavy Haul mode
- Bachelor's degree in Business, Management, or related fields
What the Team is Saying
Marissa
Talent Acquisition Operations Specialist
Branton
Business Development Manager
Mateo
Strategic Account Executive
Samantha
Events & Engagement Manager
Austin
Enterprise Partnership Representative
Arrive Logistics Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight medical, dental, vision, life, and disability coverage, complemented by EAP and telehealth options. Wellness apps and programs are also cited as part of the health ecosystem.
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Parental & Family Support — Paid parental leave, a post‑leave return program, onsite Mothers’ Rooms, and family medical leave are publicly described as part of the package. These elements indicate a family‑supportive approach beyond baseline benefits.
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Wellbeing & Lifestyle Benefits — Wellness tools such as Calm and Sanvello, fitness discounts/ClassPass, gym access where available, and onsite amenities are repeatedly listed. These lifestyle perks broaden total rewards beyond core insurance and retirement.
Arrive Logistics Insights
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The Company
What We Do
Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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