Senior Manager, Business Operations

Sorry, this job was removed at 08:15 p.m. (CST) on Wednesday, May 21, 2025
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Bogotá, Bogotá, D.C., COL
Hybrid
Fintech • Legal Tech • Payments • Sales • Software
Powering a world where professionals thrive.
The Role
As the Senior Manager, Business Operations, you will provide business strategy, data insights, and process transformation to enable our go-to-market teams to do what matters most. Our go-to-market teams include Marketing, Sales, and Post-Sales teams. You are someone who surrounds yourself with data and loves digging into processes and technology to understand where improvements can be made. You are a switch hitter, equally capable of playing at both strategic and tactical levels, and who uses this to drive initiatives from inception to completion.
What You'll Do
  • Partnership: Serve as a trusted advisor and strategic thought partner to go-to-market leadership.
  • Sales Planning: Manage the development and execution of sales planning processes, including forecasting, pipeline management, compensation plans, quotas, territories, and performance tracking.
  • Sales Incentives: Own the end-to-end process to design, document, approve, implement, and monitor sales incentive plans. Take accountability for accurate, timely, and compliant payouts, ensuring clarity for all stakeholders and identifying issues before they become a problem.
  • Strategic Insights: Collaborate with Sales and Finance leadership to analyze performance and commission trends, deliver actionable insights, and design data-driven recommendations to support efficiency and revenue growth.
  • Strategic Initiatives: Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and craft a roadmap to respond to them, ensuring that the right tools, process, insights, and training are in place.
  • Compliance and Accuracy: Validate and process accurate, timely, and reliable data and maintain rigorous documentation and processes to meet accounting and compliance standards.

About You
  • 7+ years experience in revenue operations, business operations, finance, management consulting, or other relevant field, including 2+ years of experience managing a team
  • Love for data and analytics, including a strong understanding of sales and marketing metrics and the ability to translate insights into revenue-focused recommendations.
  • Experience working with large data sets using SQL, CRM tools such as Salesforce, and/or BI tools such as Tableau.
  • Salesforce experience and proficiency, including process and dashboard design.
  • Experience in end-to-end sales commission administration, ideally using a sales commission system such as Xactly or Spiff.
  • Experience scaling go-to-market operations and demonstrated ability to define, refine, and implement go-to-market processes, procedures, and policies.
  • Ability to go deep on problems and communicate credibly with both technical and non-technical stakeholders.
  • Post-secondary education in computer science, business administration, or relevant discipline.
  • Meticulous organization, detail orientation, and task-driven nature.
  • Natural curiosity, proactive mindset, and the tenacity to challenge the status quo.
  • Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
  • Team player that is willing to step in for team members that need help.
  • This position is preferred to sit in Austin, Texas.

What the Team is Saying

Uwila Simposya
Tori Porter
Carlos Gil
Ben Hoobler
Tavian

8am (Formerly AffiniPay) Compensation & Benefits Highlights

  • Healthcare Strength Healthcare coverage includes 100% company‑paid employee medical, dental/orthodontic, and vision premiums, with discounted premiums for dependents/domestic partners. Mental‑health support and an EAP are also highlighted.
  • Parental & Family Support Parental leave provides 16 weeks of paid time for primary or secondary caregivers, with additional family‑building support through Maven. This spans preconception, fertility, pregnancy, adoption, surrogacy, and pediatrics.
  • Leave & Time Off Breadth Time‑off programs include flexible/unlimited PTO, paid holidays, and a four‑week paid sabbatical after seven years. This mix supports both day‑to‑day flexibility and extended breaks for long‑tenured staff.

8am (Formerly AffiniPay) Insights

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The Company
HQ: Austin, TX
575 Employees
Year Founded: 2005

What We Do

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

Why Work With Us

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture.

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8am (Formerly AffiniPay) Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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