Jobs at 8am (Formerly AffiniPay)

Provides high-level administrative support to the Chief Revenue Officer, including calendar, meeting, travel, correspondence, expense, and event management. Coordinates executive and organizational priorities, supports Sales and Marketing events, prepares agendas and presentations, records action items, and maintains confidentiality. The role uses AI tools and Google Workspace to streamline workflows and requires strong judgment, organization, communication, and occasional travel.

The Staff Accountant supports month-end close for multiple entities by preparing journal entries, recording accruals, reconciling balance sheet and bank accounts, and analyzing income statement variances against budget and forecasts. The role also supports audits, tax documentation, GAAP compliance, and ad hoc analysis while cross-training in prepaids and fixed assets.

The Staff Accountant supports month-end close across multiple entities by preparing journal entries, accruals, account reconciliations, variance analyses, and budget-to-actual reviews. The role records and reconciles cash activity, supports financial and tax audits, maintains GAAP-compliant procedures, and performs ad hoc analysis. It also cross-trains across accounting functions such as prepaids and fixed assets.

Leads the People function in partnership with the Chief People Officer, overseeing HR business partners, total rewards, HRIS and People Systems, facilities, and executive administration. Develops scalable people programs, ensures employment-law compliance, uses workforce data to improve employee experience, and advises executive leadership. The role also builds leadership capability, supports global growth across multiple countries, and represents the People function with executive and board stakeholders.

Owns the end-to-end Order-to-Cash function, including billing, collections, payment settlements, revenue operations, and reconciliation across SaaS and transaction-based revenue. The role leads process automation, collections strategy, internal controls, tool optimization, cross-functional partnerships, and development of billing and payment operations teams.

Own the full B2B sales cycle within an assigned territory, including prospecting, product demonstrations, pipeline management, negotiation, and closing. Sell SaaS solutions to legal-industry stakeholders, build consensus, communicate customer ROI, achieve quota, and develop long-term client relationships that generate repeat business and referrals.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

The Senior Data Analyst will support FP&A, Partnerships, and Product through ad hoc analysis, automated reporting, data transformations, visualization, and actionable insights. Responsibilities include managing the data lifecycle, identifying trends and opportunities, partnering with Data Engineering, and presenting findings to technical and business stakeholders. The role requires advanced SQL, Excel, Python, BI tools, modern data stack experience, finance technology and B2B SaaS expertise, and the ability to solve ambiguous problems independently.

Leads the ISV payments partnership function, building and developing Partner Account Manager teams, expanding the partner ecosystem, and driving partner revenue, adoption, retention, and satisfaction. Owns partnership strategy, commercial negotiations, pricing, renewals, KPIs, and payment capability roadmaps. Collaborates with Product, Engineering, Marketing, Legal, Risk, and Compliance to launch integrations and payment types while representing the company with strategic partners.

Owns strategic relationships with major payments and fintech partners while leading 8am’s embedded finance product agenda. Responsibilities include partner strategy, commercial negotiations, roadmap execution, cross-functional alignment, executive engagement, performance reporting, risk mitigation, and identifying new payment, lending, credit, fraud, and co-marketing opportunities. The role requires senior-level expertise in payments partnerships, embedded finance, financial products, commercial economics, and regulated product launches, with approximately 20% travel.

Design and scale the data platform powering analytics, product insights, and machine learning. Lead data architecture, modeling, ETL, reliability, observability, quality, and query optimization initiatives. Integrate product data sources, support reporting and BI access, improve engineering practices, mentor teammates, and provide technical guidance on platform evolution. Collaborate with product, engineering, and analytics teams to prioritize work, assess impacts, and resolve ecosystem issues.

Operate and improve cloud security, detection, and incident response capabilities. Manage AWS security posture, SIEM and EDR detections, vulnerability remediation, forensic investigations, WAF monitoring, IaC security reviews, and security awareness programs. Support privacy and compliance controls, product security consultations, and security documentation. The role requires independent work across distributed teams and collaboration with engineering, compliance, and U.S.-based security leadership.

Identify and mitigate AI-specific security threats across internal and customer-facing systems. Assess AI use cases, vendors, models, and agentic systems; support governance reviews and monitoring; perform SOC-style alert triage and investigations; improve AI activity detection and logging; document controls for SOC 2, PCI DSS, and AI frameworks; and assist with AI incident response.

This is an opportunity to join the 8am Talent Community to connect with the company for future job opportunities.

Design, build, and integrate AI-powered features into 8am products. Collaborate with product, engineering, and data teams to prepare data, develop and deploy LLM-based services, write Python code, and build reliable, scalable AI infrastructure and monitoring.

Process vendor invoices, purchase orders, payments, expense reports, and corporate card transactions. Resolve vendor discrepancies, credit balances, stale checks, stop payments, voids, and reissued payments. Support month-end close, AP reporting, 1099 processing, and audit-ready recordkeeping. Communicate with vendors and internal stakeholders while identifying process gaps. Use AI tools to automate invoice processing, coding, correspondence, and workflow improvements.

Own the end-to-end billing process, including Stripe subscription billing, invoicing, refunds, chargebacks, failed payments, reconciliations, accounts receivable, credit memos, and customer account updates. Build billing reports, resolve discrepancies, maintain accurate customer data, answer billing questions, and collaborate with Engineering, Product, and Customer Success. Improve workflows through automation and AI tools.

Process tax notices, communicate with tax authorities, monitor tax tickets and compliance deadlines, calculate estimated and extension payments, prepare tax returns and workpapers, and support payroll and sales tax filings. Partner with Payroll and Accounts Payable to ensure accurate tax payments and records. Use AI tools to improve tax research, notice processing, and workflow tracking.

Own the end-to-end collections and accounts receivable lifecycle, including recovery strategy, balance holds, ACH return reporting, write-offs, journal entries, and financial controls. Lead collections analysts and specialists, monitor aging and recovery KPIs, analyze delinquency trends, resolve escalated recoveries, and partner with Finance, Risk, Sales, Operations, Disputes, Underwriting, and Engineering. Implement AI automation to improve case handling, correspondence, forecasting, and recovery efficiency.

Manage the full collections and accounts receivable lifecycle, including recovery strategy, balance holds, ACH returns, write-offs, journal entries, forecasting, and risk controls. Lead collections analysts and specialists, monitor aging and recovery KPIs, handle escalations, and partner with Finance, Risk, Sales, Operations, Disputes, Underwriting, and Engineering. Use AI to automate correspondence, triage cases, identify delinquency patterns, reduce manual work, and improve cash flow and operational efficiency.