Jobs at 8am (Formerly AffiniPay)

Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.

This is an opportunity to join the 8am Talent Community to connect with the company for future job opportunities.

Design, build, and integrate AI-powered features into 8am products. Collaborate with product, engineering, and data teams to prepare data, develop and deploy LLM-based services, write Python code, and build reliable, scalable AI infrastructure and monitoring.

Outbound-focused BDR role responsible for high-volume phone prospecting (75-100 calls/day), qualifying leads, building pipeline, updating Salesforce, running targeted campaigns, reporting weekly results, and collaborating with sales and marketing to expand product awareness and opportunities.

Outbound-focused Account Executive selling CPACharge to small–medium accounting firms. Own full sales cycle: prospecting, cold calling, discovery, pitching, closing, and coordinating with underwriting and customer success. Maintain Salesforce records, hit sales/new account targets, generate referrals, and travel ~10% for events and kickoffs. Use AI tools to improve workflows and decision-making.

Own the full sales cycle for 8am's software targeting small and mid-sized law firms: prospecting, demos, negotiation, and closing. Position product value versus competitors, drive customer ROI, and build long-term relationships to earn repeat business and referrals.

The Senior Quality Engineer drives quality in software development by designing test strategies, mentoring juniors, and enhancing customer experience through profound testing expertise.

The Category Manager will manage sourcing strategies for technology goods and services, focusing on cost optimization, vendor performance, and compliance in procurement activities.

Own the E2E automation strategy for critical customer journeys within the SaaS Platform, focusing on Python-based automation for UI and API testing, integrating with CI/CD pipelines, and collaborating with Quality Engineers.

The Senior Quality Engineer ensures software quality by testing complex systems, developing test strategies, mentoring junior staff, and promoting quality practices throughout the organization.

The Full-Stack Software Engineer will design, build and maintain web applications, develop APIs, enhance system performance, and collaborate with cross-functional teams for product development.

The Senior Full-Stack Software Engineer will design and build scalable web applications, develop APIs, mentor engineers, and improve engineering practices.

Build and run the full people function in the Czech Republic: lead entity setup and EOR/PEO coordination, localize HR policies, manage end-to-end recruitment and onboarding, ensure Czech Labor Code and GDPR compliance, oversee benefits and payroll coordination, run day-to-day office operations in Prague and Brno, report HR metrics, and drive employee engagement and culture.

Design and build scalable backend services and APIs for financial workflows. Improve system performance, reliability, and contribute to architectural decisions.

The Cloud Platform Engineer will automate AWS infrastructure management, develop internal tooling, optimize CI/CD pipelines, enhance developer productivity, and maintain system observability, collaborating with development teams for software delivery.

Sell 8am's software to small and mid-sized law firms by owning the full sales cycle: outbound prospecting, demos, negotiation, and closing. Build product and competitive knowledge, demonstrate ROI to customers, and develop long-term client relationships to drive growth and referrals.

Design and create performance test suites, maintain production-like environments, analyze logs for performance issues, and report performance KPIs. Collaborate with engineering teams to improve performance and integrate performance tests into CI/CD pipelines.

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Own and lead onboarding for new customers of DocketWise, ensuring successful implementation, training, and early adoption. Manage customer communications, customize onboarding plans, track milestones in Salesforce, run Zoom sessions, partner with Sales/Product/Services, and drive customer satisfaction and retention during the first 90 days.

As an Account Executive, you'll manage the full sales cycle including prospecting, demos, and closing deals with small to mid-sized law firms, driving business growth and cultivating customer relationships.