Spectrum Jobs

Senior Manager, Area Store Operations

Spectrum

Senior Manager, Area Store Operations

Posted 2 Days Ago

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West Warwick, RI, USA

In-Office

Senior level

eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Leads area-wide retail store operations, including strategic initiatives, revenue and performance goals, store openings and closures, maintenance, inventory, cash and POS operations, merchandising, staff readiness, training, and technology standards. Collaborates with store management and logistics while monitoring multiple locations, managing budgets, and ensuring brand and customer experience standards.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
What if you could be the driving force behind transforming our retail landscape?
As the Senior Manager, Area Store Operations at Spectrum, you will implement and oversee key strategic initiatives to meet performance goals and drive revenue growth in your region. Your role is crucial in aligning our teams with Spectrum's mission to provide innovative and high-quality retail services while ensuring we maintain our competitive edge and customer loyalty.
What our Senior Manager, Area Store Operations Enjoy Most About the Role

Drive Strategic Initiatives: Implement key strategies to achieve performance, quality and revenue goals across the region.
Manage Store Openings and Closures: Coordinate new store openings and closures, ensuring smooth operations and inventory management.
Ensure Store Maintenance: Oversee ongoing store maintenance, including ticketing, capital budgeting and brand standards.
Collaborate Cross-Functionally: Work with store management and logistics to implement mobile and CPE operations standards.
Optimize Store Operations: Manage staff readiness and back-of-house operations, including cash, inventory and POS systems.
Enhance Merchandising: Ensure top-notch merchandising and in-store technology experiences.
Lead Training Programs: Oversee and report on new hire and ongoing training to meet company goals.

Required Qualifications
Education:

Bachelor's degree or equivalent experience

Experience:

5 years of experience with operational protocols in a retail store environment & 3 years of management experience

Technical Skills:

Proficient in inventory and merchandising management, knowledge of process design and documentation, & competent in personal technology, including mobile devices, video platforms and PC software

Skills & Abilities:

Advanced change management and strong organizational, project management and analytical skills
Ability to evaluate training and development resources
Excellent interpersonal, leadership and presentation skills
Passion for delivering exceptional customer experiences
Valid driver's license and ability to meet Charter's motor vehicle requirements

Preferred Qualifications
Education:

5+ years leadership experience, 3-5 years wireless or telecommunication experience, project management experience

Working Conditions

Working in a retail environment with moderate noise levels, you will travel to multiple locations to oversee and monitor store operations. Professional attire and appearance are required

#LI-RLW2
SRL600 2026-86445 SRL600 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree or equivalent experience
Five years of experience with operational protocols in a retail store environment
Three years of management experience
Proficiency in inventory and merchandising management
Knowledge of process design and documentation
Competence with mobile devices, video platforms, and PC software
Advanced change management, organizational, project management, and analytical skills
Ability to evaluate training and development resources
Excellent interpersonal, leadership, and presentation skills
Valid driver's license and ability to meet motor vehicle requirements
Five or more years of leadership experience
Three to five years of wireless or telecommunications experience
Project management experience

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — Feedback suggests the company’s retirement programs, including a dollar‑for‑dollar 401(k) match and additional employer contributions for many roles, are standout parts of total compensation. Employees often highlight these features as meaningful long‑term value.
Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health offerings are consistently described as a core strength. When combined with broader protections and health‑account options, feedback suggests the package feels competitive.
Parental & Family Support — Paid parental leave, extended leave for birth mothers, fertility support, and adoption/surrogacy assistance are prominently featured. Feedback suggests these family‑building benefits enhance the overall appeal of the package.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.