About GlossGenius
GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.
About the Role
The engineering organization at GlossGenius is maturing fast: more teams, more surface area, more complexity, and this role exists to own a meaningful part of it. As a Senior Engineering Manager, you'll lead across multiple teams, set technical direction for your domain, and connect engineering decisions directly to business outcomes. The platform is expanding, the agentic product is active and developing, and the standards for execution are increasing accordingly. This isn't a role about managing the status quo, it's about raising it: building the next generation of engineering leaders, shaping what gets built and why, and making the teams around you disproportionately effective.
You will report to the Director of Engineering. You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do
- Own execution across multiple teams, drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout
- Embed AI tooling into how your teams work, not as a suggestion, but as a standard: identifying where AI accelerates development cycles, improves code quality, and removes bottlenecks that previously required human intervention
- Partner with product and design to own 0-to-1 initiatives from inception through launch, making the call on what gets built and why
- Shape the technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires
- Build the next generation of engineering leaders: develop high-potential ICs toward future leadership roles
- Partner with recruiting to attract and retain strong engineers, and hold a high bar on every hire into your domain
What We're Looking For
- 8+ years of engineering experience, with at least 3 years managing or leading software engineering teams at a high-growth technology company
- You've integrated AI tooling into your engineering workflow in a meaningful, structural way, and you actively push your teams to do the same
- Strong technical judgment: able to evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult decisions under uncertainty
- Strong business acumen and customer-centric instincts, with the ability to connect engineering decisions directly to customer outcomes
- Proven ability to collaborate with product and design to ship from 0 to 1, with ownership over the full arc from inception to launch
- Demonstrated track record of developing engineers, you've invested in people and can point to what they went on to do
- Make decisions and move: you don't wait for full information, you set a technical direction, ship something, and adjust based on what you learn
Benefits & Perks
- Competitive health & dental insurance options, effective on your first day of employment
- Flexible PTO
- In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends
- Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources
- Annual stipend for professional development and continued learning
- High performers at 5 years receive a generous stipend to use however you recharge best
- 401k benefit: employees are eligible to contribute starting day 1 of employment
- Dependent Care FSA
- Paid parental leave
- Fertility and adoption benefits via Carrot and Kindbody
The base salary for this role is between $230,000-$280,000+ equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.
GlossGenius is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
Skills Required
- 8+ years of engineering experience
- At least 3+ years managing or leading software engineering teams
- Strong technical judgment and ability to make difficult technical decisions
- Experience in collaborating with product and design from 0 to 1
- Demonstrated ability to develop engineers
- Strong business acumen and customer-centric instincts
- Experience integrating AI tooling into engineering workflow
What the Team is Saying
GlossGenius Compensation & Benefits Highlights
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Healthcare Strength — Coverage is described as comprehensive across medical, dental, vision, mental-health support, and FSAs, with premiums fully or partially covered depending on plan. Access to wellbeing resources like Wellhub further reinforces overall health support.
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Parental & Family Support — Paid parental leave is characterized as generous and fully paid, supplemented by fertility and adoption benefits through partners such as Carrot and Kindbody. Family medical leave is also indicated in the benefits overview.
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Leave & Time Off Breadth — Time away is positioned as unlimited or flexible PTO with paid holidays and sick time. Feedback suggests hybrid/remote options make time-off use more practical across roles where offered.
GlossGenius Insights
What We Do
GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.
Why Work With Us
We have product-market fit and a passionate customer base.The opportunities ahead are limitless. Our culture is empowering, fast-paced, and challenging. If you're seeking an intellectually curious workplace with space to learn and grow, you're in the right place.
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GlossGenius Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.
