JOB SUMMARY
The Senior Director, Business Buyer & Competitive Insights will frame the Spectrum Business value proposition, leading the development of buyer centric go-to-market (GTM) strategies that drive Data, Voice, Video, and Managed Services growth across target audiences. This role requires subject matter expertise related to communications technology, competitive intelligence, positioning, opportunity sizing, buyer insights and targeting. The Senior Director will leverage this expertise with strong leadership skills to manage their team's development of compelling positioning and presence in market delivered via messaging, thought leadership, partnerships, industry events and integrated GTM strategies. This position will lead close collaboration across cross-functional teams to achieve company objectives.
MAJOR DUTIES AND RESPONSIBILITIES
- Lead the annual development of strategic GTM planning for the Mid-Market customer segment as well as industry verticals spanning small, medium and large businesses. Priority industry verticals include but are not limited to: Bars and Restaurants, Finance, Healthcare, Hospitality, Education (K - 12 and Higher Education) and Government (Local, State and Federal).
- Develop GTM strategies to expand performance within audiences prioritized based on Total Addressable Market (TAM) sizing, competitive dynamics and alignment of Spectrum Business product solutions to buyer needs and pain points.
- Gather buyer and competitive insights across a variety of sources to produce effective market positioning with compelling value propositions that inform GTM strategies.
- Apply strong understanding of product portfolio and target audience details to inform well-aligned positioning and presence in market.
- Lead QBRs to assess effectiveness of audience planning/strategies to sales achievement and adjust plans as results, market conditions and buyer behaviors dictate.
- Leverage audience expertise to assemble ideal customer profiles, buyer personas and route-to-market recommendations.
- Collaborate across marketing functions to ensure execution of campaigns and initiatives aligned to GTM planning.
- Identify relevant industry organizations and/or events that offer the opportunity to expand buyer awareness and affinity, develop and execute plan toward realization of maximum benefit.
- Influence the creation of a wide variety of marketing assets by partnering with creative production and Demand Generation teams, including content, product videos, and social media
- Apply strong understanding of product portfolio and target audience details to inform well-aligned positioning and presence in market.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Demonstrated leadership success in developing and managing the development of comprehensive, audience specific GTM strategies
- Experience working with Data, Voice, Managed Services and Video business solutions
- Experience creating effective messaging, positioning and sales enablement assets.
- Extensive knowledge of B2B audiences spanning Small, Medium & Large businesses, Decision Maker and Influencer roles.
- Marketing experience with any or all of the following: Mid-Sized businesses, Bars and Restaurants, Finance, Healthcare, Hospitality, and Public Sector (Education, State, Local and Federal Government).
- Strong business acumen with the ability to perform data driven evaluation, document, recommend and execute strategies quickly and accurately.
Required Education
Bachelor's degree in Marketing, or related field, or equivalent experience
Required Related Work Experience and Number of Years
Relevant leadership experience building and growing a high performing marketing teams of 5 or more employees
Years of experience - 7-10
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Progressively responsible experience in B2B marketing strategy roles focused on, vertical markets, mid-sized, and large enterprise businesses
Preferred Education
MBA or graduate level Marketing degree preferred
WORKING CONDITIONS
Office environment
#LI-LYR
MST800 2025-51399 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Spectrum Compensation & Benefits Highlights
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Retirement Support — A 401(k) with a dollar‑for‑dollar match up to 6% plus an additional 3% company retirement contribution for many roles is repeatedly highlighted, signaling strong long‑term savings support. Materials also note broad eligibility across job postings, reinforcing retirement as a core pillar.
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Affordable Benefits — Health coverage costs are framed as stable because the company says it has absorbed the full premium increases for medical, dental, and vision for the past 12 years, helping keep paycheck deductions steadier than typical trends. This emphasis on cost control is prominently featured on the careers site.
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Wellbeing & Lifestyle Benefits — Tuition‑free degree options via Guild and free or discounted Spectrum services (internet/TV/mobile where available) are positioned as signature offerings that add everyday value beyond base pay. Education and connectivity perks are consistently promoted across role postings.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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