What You'll Do
- Own the design, development, and iteration of production machine-learning systems that drive operational and business outcomes.
- Lead modeling, feature engineering, and dataset development for predictive and decisioning use cases.
- Design and maintain evaluation frameworks that reflect real-world behavior and business impact.
- Build and evolve LLM- and NLP-based pipelines to transform unstructured data into reliable operational datasets.
- Define and monitor quality, coverage, and reliability of ML and LLM/NLP systems at scale.
- Perform deep analysis of model and system performance to identify bias, data gaps, and systematic failure modes.
- Partner closely with Product and Engineering to translate business needs into data and modeling solutions, and to support productionization and ongoing iteration.
- Contribute to and define monitoring for model performance, data quality, and downstream business impact.
- Act as a senior technical owner and reviewer for data science work across the team.
Qualifications
- Master’s degree or PhD in a quantitative field and 5+ years of industry experience building and owning production data science or machine learning systems.
- Experience developing predictive or decisioning models used in operational or real-time settings.
- Demonstrated experience working with complex, multi-source datasets, including feature development and data quality challenges.
- Experience building, deploying, and evaluating NLP or LLM-based systems in production.
- Strong proficiency in Python and SQL in production analytics or machine learning environments.
- Proven ability to partner with engineering teams to deploy, monitor, and iterate on models and data pipelines.
- Ability to independently scope and drive ambiguous data science problems from problem definition through production impact.
- Experience with explainability, model diagnostics, and stakeholder-facing performance reporting is a plus.
- Transportation logistics industry experience is a plus.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
Top Skills
What We Do
At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.
The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.
Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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Arrive Logistics Teams
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