Veeva Japan is seeking a Senior Consultant to initiate and grow the Professional Services team for QualityOne Japan. The ideal candidate will have experience of Quality Management Systems and a knowledge of Quality business processes within regulated industries such as Consumer Products, F&B, Cosmetics, Chemicals or Life Sciences.
As a Senior Consultant, you will utilise your industry knowledge and expertise to lead our project teams (internal and external) through successful implementations of our Vault Quality solution. You will be contributing firsthand towards transforming the way our customers collect, maintain, and distribute business critical processes and documentation. You will be encouraged to share your ideas and to work with other Veeva team members to innovate and refine our internal processes, collaborate with our Product Development team, and enhance our delivery model to meet the ever-changing needs of our customers and their industries.
In addition to the above service delivery role in order to meet rapid demand for service delivery, the Senior Consultant will support the QualityOne Vice President to investigate and establish external service partner relationships to develop a hybrid service delivery model.What You’ll Do
- Lead implementation projects for QualityOne customers, focused on Vault Quality applications
- Conduct workshops, gather functional and technical requirements, design, configure and validate Vault solutions
- Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
- Manage communication between the project team, customer, partners and internal stakeholders
- Lead or contribute training sessions for customer teams once the solution is validated (typically train-the-trainer model)
- Work closely with customers’ business and IT stakeholders to design a solution that adheres to industry best practices and aligns to customer needs
- Mentor project team members and junior consultants across the global Professional Services organization
- Occasionally, contributes to customer presentations and statement of works to support our Services sales activities
- Ensure customer success from the beginning to the end of the engagement
- Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
- Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
- Support QualityOne Vice President to investigate and establish external service partner relationships to develop a hybrid service delivery model
Requirements
- 10+ years in Professional IT Services consulting experience including leading projects
- Experience working with Quality processes in a regulated industry
- Experience in fit & gap analysis, project planning/management, configuration / architecture of Enterprise Software (TrackWise, MasterControl, SAP, ServiceNow, Workday, MES or CTMS etc.)
- Driven and proactive professional with the capability to define and influence their own position, our solutions, and implementation strategies in a rapidly expanding setting
- Strong project management and delivery skills
- Native Japanese and Business English
- Flexibility to travel
- Based in Tokyo or Osaka and have the legal right to work
- Team player, able to handle accountability and direction
- BA or BS Degree
Nice to Have
- Direct experience with Veeva Cloud applications
- SaaS/Cloud implementation or Integrations with 3rd party and consulting experience, particularly in the Quality domain
- Experience with Pre-Sales activities
Perks & Benefits
- Strong competitive compensation including equity plan, perks and benefits
- Flexible PTO
- Health and Wellness programs
#LI-MidSenior
Skills Required
- 10+ years in Professional IT Services consulting experience
- Experience working with Quality processes in a regulated industry
- Native Japanese and Business English
- BA or BS Degree
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Equity Value & Accessibility — Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
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Flexible Benefits — Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.
Veeva Insights
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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