Senior Sales Operations Manager - Japan

Posted Yesterday
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Hiring Remotely in Japan
Remote
Senior level
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Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.
The Role
Act as the primary regional business partner for sales leadership in Japan, driving territory and quota execution, forecasting accuracy, pipeline health, and Run-the-Business processes. Build frameworks for account segmentation and territory planning, automate reporting and workflows with AI and analytics, analyze large datasets for trends and risks, and lead cross-functional initiatives to improve sales performance and decision-making.
Summary Generated by Built In
Role Description

You will act as the primary regional business partner for sales executives, supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations.

  • Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
  • Support forecasting accuracy, pipeline health, and performance visibility through standardized reporting workflows, executive-ready insights, and continuous improvement of data quality and instrumentation.
  • Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales. running seamlessly—driving accuracy, speed, and continuous improvement.
  • Lead cross-functional initiatives with teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making.
Responsibilities
  • Own regional operating cadence, pipeline inspection, forecasting support, and performance reviews, using standardized templates and AI-assisted synthesis where appropriate.
  • Partner with systems and data teams to automate recurring reporting, pipeline hygiene checks, manual workflow steps, and exception tracking.
  • Analyze large datasets to identify trends and risks, validate AI- or dashboard-generated insights, and provide recommendations to improve sales performance and efficiency.
  • Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
  • Lead cross-functional issue resolution across Sales, Marketing, Operations, Finance, Legal, HR, and Product, ensuring decisions are aligned and execution is clear.Primary business partner and strategic support for Global Sales Leaders. Collaborate with Sales leadership to develop and implement strategies to optimize sales performance.
  • Primary point of contact for identifying sales improvements and coordinating solutions across GTM systems, Enablement, Reporting, Comp. 
Requirements
  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
  • 4 years of experience working with executive stakeholders.
  • Experience using AI, automation, or analytics tools to improve forecasting, pipeline inspection, reporting, workflow efficiency, or sales operations decision support.
  • Demonstrate  ability to responsibly use AI or automation tools to synthesize data, improve operating workflows, and validate outputs before making business recommendations.
  • Professional working proficiency in English is required as this role regularly collaborates with global team.
Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

  • Awareness: Understand yourself and others.
  • Judgment: Evaluate information and make decisions in complex situations.
  • Adaptability: Learn, adjust, and stay effective through change.
  • Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.

Skills Required

  • Bachelor's degree or equivalent practical experience
  • 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory (or 6 years with an advanced degree)
  • 4 years of experience working with executive stakeholders
  • Experience using AI, automation, or analytics tools to improve forecasting, pipeline inspection, reporting, workflow efficiency, or sales operations decision support
  • Demonstrated ability to responsibly use AI or automation tools to synthesize data, improve workflows, and validate outputs before making business recommendations
  • Professional working proficiency in English

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Dropbox Compensation & Benefits Highlights

How does Dropbox ensure its pay and bonus plans are competitive?

Dropbox ensures base pay and bonuses are competitive by benchmarking pay using formal compensation surveys to create salary ranges and bonus targets, and conducting twice-yearly reviews aligned with performance.

Employees describe pay and bonuses as competitive and performance-driven.

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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2007

What We Do

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

Why Work With Us

We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.

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Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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