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The software company powering the path to the world’s new medicines.
The Role
Lead design, build, and implementation of eCOA solutions for clinical studies. Manage project deliverables, timelines, UAT, and data management coordination. Troubleshoot delivery issues, advise cross-functional teams, and drive operational improvements across multi-study portfolios. Provide technical consultation and support customer success.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Veeva Systems is looking for a consultant to join the Veeva eCOA team. To effectively manage a project, technical expertise in eCOA build and design are necessary, and to effectively build, project and customer management are critical. Consultants for eCOA are tasked with a broad range of responsibilities, requiring excellent project management skills and technical understanding with eCOA design. This role requires owning all areas of eCOA implementation, requiring a holistic understanding of all aspects of the eCOA industry.
What You’ll Do
- Review protocols and support design and configuration of eCOA.
- Build, design and consult on eCOA solutions
- Perform highly skilled duties such as creating, reviewing, coordinating, and managing a variety of deliverables (including, but not limited to, timelines, KOM, URS, User Acceptance Testing, and eCOA design and configuration)
- Review and support Data Management activities and queries.
- Facilitate, lead, and manage multi-study portfolios and drive operational improvements
- Facilitate and troubleshoot any issues associated with managing the delivery of eCOA systems
- Provide technical advice and assistance to other project managers, developers, validation, and customer support staff
- Acquire new knowledge and enhance your skills
Requirements
- Four-year degree or equivalent experience
- 7+ years of eCOA industry experience
- Ability to take the initiative and work proactively
- Superior organizational and communication skills
- Proven ability to work independently in a dynamic, fast-paced environment but also as part of a team
- A logical approach to problem-solving and an excellent eye for detail
- Excellent verbal and written communication, interpersonal, and presentation skills
- Ability to travel (~5-10%)
Nice to Have
- Data management experience
- Working knowledge of clinical data applications (EDC, RTSM, eCOA)
- Clinical trial industry knowledge
- Working knowledge of FDA E6, E8, and 21 CFR Part 11
- Audit preparedness
- JSON programming
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- Four-year degree or equivalent experience
- 7+ years of eCOA industry experience
- Ability to take initiative and work proactively
- Superior organizational and communication skills
- Proven ability to work independently and as part of a team
- Logical problem-solving approach and strong attention to detail
- Excellent verbal and written communication, interpersonal, and presentation skills
- Ability to travel (~5-10%)
- Data management experience
- Working knowledge of clinical data applications (EDC, RTSM, eCOA)
- Clinical trial industry knowledge
- Working knowledge of FDA E6, E8, and 21 CFR Part 11
- Audit preparedness experience
- JSON programming
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Equity Value & Accessibility — Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
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Flexible Benefits — Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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