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The software company powering the path to the world’s new medicines.
The Role
Provide application consulting and support for Veeva Commercial Cloud (primarily Vault CRM): gather requirements, configure systems, perform data migrations, enable features, troubleshoot issues, deliver training, produce analytical reports, and collaborate with internal teams to ensure customer success.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Are you looking for a place where your work makes an impact? We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary.
The Senior Cloud CRM Consultant is a member of our Commercial Managed Services team who provides ongoing professional service for customers live with Veeva’s commercial solutions.
You will provide application consulting and serve as the strategic bridge between business stakeholders and technical teams, ensuring systems are scalable, secure, and built to drive business value primarily on the Vault CRM application, but will potentially develop expertise across other Commercial products. You will identify customer requirements, perform configuration changes to the system, activate new product features and act as an advising partner.
This is a remote, full-time role with Veeva. Candidates must be legally authorised to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. There may be travel opportunities at select times of the year for internal events.
What You'll Do
- Translates complex business needs into overarching technical designs
- Proactively drive customers towards Veeva and industry best practices
- Understand complex business processes and translate them into technical requirements
- Perform system configuration changes and data migrations
- Activate new product features and ensure seamless integration
- Troubleshoot system issues and provide timely solutions
- Collaborate with internal and external teams to ensure client satisfaction
Requirements
- 7+ years of experience with configuring, supporting, and implementing software solutions (e.g. CRM)
- Experience working in a customer facing and/or consulting role and managing customer expectations
- Excellent organisational and multitasking skills
- Strong desire to continuously learn and develop
- Excellent verbal and written communication skills in English
- Ability to work independently
Nice to Have
- Technical CRM experience, ideally Salesforce, MS Dynamics, SAP or equivalent
- Experience working in the Life-Sciences industry
- Experience with Veeva commercial portfolio
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Private medical insurance
- Life assurance
- Cafeteria policy
- Veeva 1% giving
- Wellness reimbursement
Compensation
- Total compensation: 18,000,000 - 33,000,000 HUF
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemoteHungary#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 5+ years configuring, supporting, and implementing software solutions (e.g., CRM)
- Experience in a customer-facing and/or consulting role managing customer expectations
- Excellent organizational and multitasking skills
- Strong desire to continuously learn and develop
- Excellent verbal and written communication skills in English
- Ability to work independently
- Bachelor's degree or equivalent in a relevant subject
- Technical CRM experience, ideally Salesforce
- Master Data Management
- Experience working in the Life-Sciences industry
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
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Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
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Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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