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We're a global snacking company empowering people to snack right.
The Role
Lead program-level change strategy, readiness framework, and QA for change deliverables. Standardize key user learning journeys, manage the integrated change plan, oversee risks and issues, direct Functional Change Leads, represent change at leadership forums, and build lasting organizational change capability.
Summary Generated by Built In
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
This is a 21- month secondment/fixed term opportunity.
The Change Readiness Lead is the senior change leader on the program responsible for defining and driving the program's change strategy, readiness approach, governance, and delivery standards to ensure a consistent, high-quality, and business-focused change experience across functions and business units.
Reporting directly to the Program Change Director, the Change Readiness Lead owns the quality, consistency, and rigour of functional change outputs, establishes and governs the Program readiness framework and criteria, standardises key capability interventions such as the Key User journey, and manages the day-to-day delivery, tracking, and governance of the integrated change plan.
How you will contribute
You will:
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
More about this role
This is a 21- month secondment/fixed term opportunity.
What you need to know about this position:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Temporary (Fixed Term)
Change Management
Business Capability
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
This is a 21- month secondment/fixed term opportunity.
The Change Readiness Lead is the senior change leader on the program responsible for defining and driving the program's change strategy, readiness approach, governance, and delivery standards to ensure a consistent, high-quality, and business-focused change experience across functions and business units.
Reporting directly to the Program Change Director, the Change Readiness Lead owns the quality, consistency, and rigour of functional change outputs, establishes and governs the Program readiness framework and criteria, standardises key capability interventions such as the Key User journey, and manages the day-to-day delivery, tracking, and governance of the integrated change plan.
How you will contribute
You will:
- Change Strategy & Approach: Define and own the Program Change Management Strategy, business engagement approach, and operating model - and establish the methodology, templates, and toolkits used by all Functional and BU Change Leads.
- Readiness Framework & Governance: Define go-live gate criteria and the readiness assessment approach; consolidate readiness inputs from all FCLs and BCLs into a Program-level view; chair readiness forums and report status to the Program Change Director.
- CIA Quality Assurance: Own the QA process for all Change Impact Assessments and key change deliverables - reviewing for rigour, completeness, and consistency, and providing structured feedback before materials are used in governance or shared with stakeholders.
- Key User Journey Standardisation: Define and standardise the end-to-end Key User Learning Journey across functions and BUs; set measurable go/no-go criteria for Key User readiness and monitor Program-wide completion and confidence.
- Change Plan Management: Own the Program-wide Change Plan, manage cross-workstream dependencies, run the change team's operating rhythm, and produce consolidated change status reports to the Program Change Director.
- Risk & Issue Management: Own the Program-level change risk and issues log - ensuring owners and mitigations are assigned and escalating systemic risks with root cause analysis and proposed interventions.
- Team Leadership: Directly lead, manage, and develop the Functional Change Lead team; hold BU Change Leads to Program standards through governance and QA; collaborate as a peer with the Training Lead and Communications Lead.
- Program Representation: Represent change and readiness at design authority, Program leadership forums, and steering committee; act as deputy to the Program Change Director when required.
- Capability Building: Build lasting organisational change capability - develop frameworks and standards that outlast the Program and leave the organisation better equipped to manage change independently.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience: 8-10 years' progressive experience in change management or business transformation at senior leadership level, with a proven track record leading change on large-scale ERP, CRM, or comparable enterprise transformation Programs.
- Strategic Acumen: Demonstrated ability to design and own a Program-level change strategy - not just execute within one defined by others - and translate strategic objectives into an actionable, governed delivery plan.
- Leadership Presence: Confidence to lead, challenge, and align senior stakeholders at Program Director, C-suite, and steering committee level; proven people leadership of a change team.
- Quality & Rigour: Demonstrable experience quality-assuring change deliverables (CIAs, Personas, Change Action Plans) and coaching others to improve quality; able to define and defend a high standard.
- Readiness Governance: Experience defining and governing a Program readiness framework including assessment criteria, scoring methodology, and go-live gate standards across multiple functions or business units.
- Analytics & Reporting: Ability to consolidate data from multiple change workstreams into clear, governance-ready dashboards and status reports for senior leadership and steering committee audiences.
- Communication: Excellent written and verbal communication skills; able to translate change complexity into clear, authoritative, and audience-appropriate messaging.
- Tools & Systems: Proficiency in Program management tools (MS Project, Smartsheet, Jira) and collaboration platforms (SharePoint, Teams, Confluence).
- Handling complexity: Comfortable working in a matrixed environment across multiple functions and business units, managing ambiguity and competing priorities at Program pace.
- System implementation exposure: Familiarity with the specific platform being implemented (e.g. SAP, Oracle, Salesforce) and the change challenges it presents is highly preferred.
More about this role
This is a 21- month secondment/fixed term opportunity.
What you need to know about this position:
- This role sits at the heart of the Change Management function and is the senior change leadership role on the program, reporting directly to the Program Change Director.
- We are looking for someone who combines strategic thinking with operational discipline - able to set direction and standards for the team, while also rolling up their sleeves to keep the Program on track at pace.
- The role provides direct leadership to Functional Change Leads and ensures consistent execution across BU Change Leads through governance, standards, and quality assurance.
- The candidate will thrive in a fast-paced environment with shifting priorities, bringing order to complexity while maintaining strategic focus and team momentum.
Education / Certifications:
- Bachelor's degree in business, Management, Organisational Psychology, or a related discipline.
- Practical working knowledge of a recognised change management methodology (Prosci ADKAR, APMG, Kotter, or equivalent).
- Prosci, APMG, or CCMP certification preferred.
- Program or project management qualification (MSP, PMP, PRINCE2) advantageous.
- Coaching qualification (ILM, ICF) advantageous given the people leadership dimension of the role.
Job specific requirements:
- Proven track record of cross-functional leadership on large-scale transformation programs.
- Senior change management experience including strategy ownership, QA, and readiness governance.
- Strong program-level planning and risk management capability.
- System implementation experience (SAP, O9, Oracle, Salesforce, or equivalent) highly preferred.
Travel requirements:
- Yes, but limited (<20%)
Work schedule:
- Hybrid - with on-site presence expectations commensurate with Program phase and governance cadence.
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Temporary (Fixed Term)
Change Management
Business Capability
Skills Required
- 8-10 years progressive experience in change management or business transformation at senior leadership level
- Proven track record of cross-functional leadership on large-scale ERP, CRM, or enterprise transformation programs
- Senior change management experience including strategy ownership, quality assurance, and readiness governance
- Strong program-level planning, risk management capability, and ability to consolidate governance-ready dashboards and reports
- Bachelor's degree in Business, Management, Organisational Psychology, or related discipline
- Practical working knowledge of a recognised change management methodology (Prosci ADKAR, APMG, Kotter, or equivalent)
- Proficiency in program management tools (MS Project, Smartsheet, Jira)
- Proficiency in collaboration platforms (SharePoint, Microsoft Teams, Confluence)
- System implementation experience (SAP, o9, Oracle, Salesforce, or equivalent)
- Prosci, APMG, or CCMP certification
- Program or project management qualification (MSP, PMP, PRINCE2)
- Coaching qualification (ILM, ICF)
- Comfortable working in a matrixed environment and managing ambiguity at program pace
Mondelēz International Compensation & Benefits Highlights
-
Retirement Support — The 401(k) structure combines a 4.5% basic company contribution with up to an additional 4.5% match, with company contributions vesting after two years. This provides up to 9% in company contributions when at least 6% is contributed by the employee.
-
Healthcare Strength — Multiple national medical carrier options are offered with in‑network preventive care at 100%, plus company‑paid basic life insurance and short‑term disability. Optional long‑term disability and supplemental life/AD&D expand protection choices.
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Parental & Family Support — A global parental‑leave standard supports birth, adoptive, and foster parents across the enterprise. Additional supports include adoption and surrogacy assistance, childcare discounts, and an Employee Assistance Program with counseling and well‑being tools.
Mondelēz International Insights
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Mondelēz International Company Growth, Stability & Outlook
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The Company
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
Typical time on-site:
Flexible
