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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Coordinates textile testing and compliance accounts, including project status, quotes, samples, proposals, billing, client inquiries, technical consultations, and regulatory updates. Collaborates with operations, quality assurance, and business support teams; provides client solutions, employee training, and technical support. Participates in trade shows and conferences while using textile testing expertise and regulatory knowledge to support client relationships and develop new business.
Summary Generated by Built In
RESPONSIBILITIES
QUALIFICATIONS
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we're involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people's lives.
- Organizes and coordinates assigned client account work in a timely and profitable manner.
- Ensures that assigned accounts are on track at all times providing regular updates to the client.
- Proactively obtains status updates for ongoing projects.
- Offers proactive solutions to the client when informing them of an issue.
- Provides quotes, organizes and processes samples for assigned client accounts.
- Coordinates work with the Operations team, QA and Business Support and other pertinent employees.
- Prepares client proposals, report, specifications, technical information, etc.
- Follows up on inquiry calls; respond to specific client inquiries promptly and professionally.
- Participates in trade shows and technical conferences.
- Presents obtained knowledge and information to team/appropriate coworkers after event.
- Works with business support to bill clients in a timely, concise and profitable manner.
- Provides training to colleagues on programs and processes.
- Also provides technical support to in house employees as needed.
- Maintains up to date knowledge of regulations and product expertise and utilize that knowledge to develop new business with clients.
- Provide technical consultation to clients directly and/or through coordination with internal technical team.
- Keeps up to date with regulations and provide updates to clients.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
QUALIFICATIONS
- General degree or equivalent, preferably in Textile Technology / Textile Engineering
- 8-10+ years of laboratory / testing experience in textile domain
- Familiarity with government agencies and regulations as they apply.
- Working knowledge of Microsoft Office Suite.
- Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients.
- Must be able to identify problems and offer workable solutions.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we're involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people's lives.
Skills Required
- General degree or equivalent, preferably in Textile Technology or Textile Engineering
- 8-10+ years of laboratory or textile testing experience
- Familiarity with government agencies and applicable regulations
- Working knowledge of Microsoft Office Suite
- Strong written, oral, and interpersonal communication skills
- Ability to identify problems and offer workable solutions
What the Team is Saying
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UL Solutions Compensation & Benefits Highlights
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Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
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Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
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Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.
UL Solutions Insights
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
