Senior Carrier Account Representative

Posted 2 Hours Ago
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Austin, TX, USA
In-Office
Senior level
Logistics • Sales • Software • 3PL: Third Party Logistics
Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
The Role
The Senior Carrier Account Representative will grow relationships with produce carriers, ensure compliance, and manage service demands, leveraging market analysis and team collaboration.
Summary Generated by Built In

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. Arrive Fresh relentlessly delivers innovative, compliant, and precision-driven cold-chain solutions with world-class service. This helps our partners win in the most complex and perishable industries.

Who We Want

As the first dedicated Senior Carrier Account Representative for Arrive Fresh, you will play a pivotal role in growing our produce capacity from the ground up. We are seeking an individual with a deep background in developing and managing produce.perishable carrier relationships.

What You'll Do

    As a Senior Carrier Account Representative for Arrive Fresh, your key responsibilities are establishing and growing relationships with carrier partners to service our produce customers' needs while providing best-in-class compliance and service. This includes, but is not limited to, procurement of freight carriers that meet all compliance requirements, developing deep long-standing partnerships, analyze market conditions & carrier availability, aligning capacity through surge/peak season to ensure all customers demand is met, build strong relationships internal with both our Business Development, Tracking and Client Success teams, utilize your industry knowledge and expertise to efficiently resolve daily issues.

Qualifications

  • 5+ yrs experience in carrier brokerage; including 3+ yrs in produce & floral 
  • Familiarity with regulatory compliance set forth by the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and Perishable Agricultural Commodities Act (PACA) 
  • High energy with strong work ethic and passion for continuous improvement
  • A passion for the relentless delivery of best-in-class service to our carriers and customers
  • Proven ability to establish rapport and build relationships quickly
  • Someone who views each complex issue they face as an opportunity to amplify Arrive and their own value – ready to solve a problem and not dwell on it! 
  • Passion for learning; the logistics industry is fast, and produce shifts that to warp speed!

The Perks of Working With Us

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Skills Required

  • 5+ years experience in carrier brokerage
  • 3+ years in produce & floral
  • Familiarity with regulatory compliance
  • Strong work ethic and passion for improvement
  • Proven ability to build relationships
  • Problem-solving attitude
  • Passion for learning in a fast-paced industry

What the Team is Saying

Marissa
Branton
Mateo
Samantha
Austin

Arrive Logistics Compensation & Benefits Highlights

  • Healthcare Strength Company materials highlight medical, dental, vision, life, and disability coverage, complemented by EAP and telehealth options. Wellness apps and programs are also cited as part of the health ecosystem.
  • Parental & Family Support Paid parental leave, a post‑leave return program, onsite Mothers’ Rooms, and family medical leave are publicly described as part of the package. These elements indicate a family‑supportive approach beyond baseline benefits.
  • Wellbeing & Lifestyle Benefits Wellness tools such as Calm and Sanvello, fitness discounts/ClassPass, gym access where available, and onsite amenities are repeatedly listed. These lifestyle perks broaden total rewards beyond core insurance and retirement.

Arrive Logistics Insights

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The Company
HQ: Austin, TX
1,700 Employees
Year Founded: 2014

What We Do

Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.

Why Work With Us

We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.

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