Senior Business Data Analyst, Customer Business

Posted Yesterday
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Tel Aviv, ISR
Hybrid
Senior level
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
Lead analytics for the customer organization by defining KPIs, building dashboards, and delivering insights to guide strategy and growth. Manage end-to-end operational and strategic initiatives, identify trends and risks, and present data-driven recommendations to leadership. Improve data processes and promote a data-driven culture across teams.
Summary Generated by Built In

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
We are looking for a highly motivated, strategic Senior Business Data Analyst for our newly established customer organization (CS, Services, CX, Tech & AI). This is a unique opportunity to pioneer and build our evolving business while working in a start-up-like environment.

In this role, you will be a central analyst working closely with business teams within and outside the organization, leveraging data to uncover insights, identify growth opportunities, and guide critical business decisions. You will also play a pivotal role in shaping the strategy and targets, and providing valuable recommendations to stakeholders. If you thrive at the intersection of strategy, data, and business impact, we want to hear from you!
About the Role

  • Manage and support end-to-end ongoing operational and strategic initiatives across the customer organization to achieve our business goals.

  • Define and build dashboards to track business KPIs, success metrics, proxies, and targets

  • Identify trends, risks, and growth opportunities aligned with the company-wide strategy.

  • Facilitate ongoing business reviews and presentations to executive leadership by translating complex data into simple, compelling stories.

  • Continuously improve data processes and contribute to the development of a data-driven culture within the organization.
    Requirements

  • 4+ years of experience in business strategy, business analysis, preferably in SaaS or tech startups.

  • High-level proficiency in SQL is a must.

  • Proven experience designing data models and building self‑serve dashboards in Looker, Tableau, Power BI, or comparable BI tools is a must.

  • Fluent in English (written and verbal) is required; ability to work effectively in a global business environment.

  • Strong understanding of business strategy, financial modeling, and business SaaS metrics.

  • Strong strategic thinking with solid business intuition.

  • Excellent communication and interpersonal skills to work effectively with diverse stakeholders, while being highly independent and self-driven.

  • Quick to learn, curious, and proactive in driving continuous improvement.

Skills Required

  • 4+ years of experience in business strategy or business analysis, preferably in SaaS or tech startups.
  • High-level proficiency in SQL.
  • Proven experience designing data models and building self-serve dashboards in Looker, Tableau, Power BI, or comparable BI tools.
  • Fluent in English (written and verbal).
  • Strong understanding of business strategy, financial modeling, and SaaS business metrics.
  • Strong strategic thinking and solid business intuition.
  • Excellent communication and interpersonal skills; ability to work independently and with diverse stakeholders.
  • Quick to learn, curious, and proactive in driving continuous improvement.

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a guaranteed 3% company contribution regardless of employee deferral, plus equity eligibility and an ESPP, strengthens long‑term financial security. This flat contribution adds predictable value alongside stock programs.
  • Parental & Family Support Up to 13 weeks fully paid parental leave for all caregivers, adoption assistance, and an onsite mother’s room indicate robust family support. Access to fertility support is also described.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks include free in‑office breakfast, a monthly meal stipend around $300, a commuter stipend around $130, snacks, and a monthly wellness stipend, alongside 12 EAP sessions. These allowances complement medical, dental, vision, life, and disability insurance.

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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