Senior AI Solution Engineer

Posted 20 Hours Ago
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Melbourne, Victoria, AUS
Hybrid
Senior level
Artificial Intelligence • Productivity • Sales • Software
Power the most ambitious teams.
The Role
Own technical wins for complex enterprise opportunities across Australia and New Zealand. Lead discovery, architecture, demos, proofs of concept, RFPs, tenders, security reviews, and technical sales processes. Design reference architectures, integrations, and solution packages involving work management, CRM, service, AI agents, and workflow automation. Partner with customers, Sales, Product, and R&D while articulating business value and platform capabilities.
Summary Generated by Built In

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

 

About The Role

Our ANZ business is growing and we're looking for a Senior Solution Engineer with a strong solutions engineering / architecture background to join the ANZ Solutions Engineering team. As a Senior Solution Engineer at monday, you'll own the technical win on our largest and most complex enterprise opportunities across Australia and New Zealand. Y ou'll combine deep product knowledge with architecture expertise: designing how monday fits into a customer's system landscape and ways of working.

Please note that this is a hybrid position of 3 days/week in our Melbourne office.

  • You will own the technical win on large, complex enterprise opportunities across ANZ

  • Lead the technical elements of a deal with a CTO of the deal mentality to map

  • prospects' business processes, system landscape and decision criteria

  • Build and deliver tailored demos and proofs of concept across work management,

  • CRM and service, including monday's AI agents, and vibe apps

  • Lead technical response's to RFPs and government tenders, along with leading

  • security & compliance reviews

  • Establish reference architectures, integration specs, pre-configured solution packages

  • and best practices for the team

  • Feed field insight back to Product and R&D, and be clear with customers about what

  • the platform can and can't do

Requirements

  • 7+ years in Pre Sales Engineering, Solutions Architecture or similar roles in a SaaS environment

  • Strong understanding of project management, workflow automation, and collaboration tools.

  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value

  • Excellent presentation and demonstration skills with a focus on engaging storytelling

  • Ability to work as part of a team to solve business and technical problems navigating ambiguity

  • Experience working across a range of industries with the ability to understand the current landscape and typical challenges and opportunities.

  • Proven track record of successfully managing customer relationships and driving technical sales processes.

  • Experience designing AI agent, Vibe applications or LLM-based workflows - a great advantage

  • Strong understanding of JSON, RESTful APIs, GraphQL and webhooks

What monday.com can offer you:

  • Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall

  • Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

  • Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success

  • Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

  • A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Skills Required

  • 7+ years of experience in pre-sales engineering, solutions architecture, or similar SaaS roles
  • Strong understanding of project management, workflow automation, and collaboration tools
  • Excellent verbal and written communication skills, including requirements capture, solution development, and business-value articulation
  • Excellent presentation and product demonstration skills
  • Ability to collaborate on business and technical problems while navigating ambiguity
  • Experience across multiple industries and ability to understand customer landscapes, challenges, and opportunities
  • Proven track record managing customer relationships and driving technical sales processes
  • Strong understanding of JSON, RESTful APIs, GraphQL, and webhooks
  • Experience designing AI agents, Vibe applications, or LLM-based workflows

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with multiple plan options and HSA availability. In some cases the employer covers a large share of premiums.
  • Retirement Support — Employer 401(k) contributions are explicitly advertised, with automatic contributions described in U.S. postings. This creates a clear baseline of retirement support.
  • Parental & Family Support — Fully paid parental leave is prominently featured, with substantial paid time available to both primary and secondary caregivers. This sits alongside paid sick leave and broader time-off provisions.

monday.com Insights

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The Company
HQ: New York, NY
3,155 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Teams

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About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model.

Typical time on-site: 3 days a week
HQNew York, NY
HQTel Aviv
Denver, CO
London
Melbourne
Munich
Paris, France
Sao Paolo
Singapore
Sydney
Tokyo
Warsaw
Learn more

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