Senior Account Manager (Private Markets)

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Owns high-touch post-sale relationships with private markets clients, helping them achieve lasting value from Legora. Responsibilities include engaging senior stakeholders, coordinating regional teams, identifying expansion opportunities, managing risks, sharing client feedback with Product, maintaining account plans and forecasts, and partnering with Sales, Customer Success, Legal Engineering, and Deal Desk through renewal.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

What you'll do

You'll be a dedicated point of contact for our private markets clients, helping them get lasting value from Legora across their teams, their portfolio and the advisers they work with. You'll partner closely with our regional teams to give these clients a consistent, high-touch experience wherever they operate.

Grow and deepen client relationships

  • Build trusted relationships with senior stakeholders at private equity and other private markets firms.

  • Identify new ways Legora can support clients across their organisations and wider networks, working with the account owners in each region.

  • Help turn successful engagements into repeatable approaches the wider team can use.

  • Act as a dedicated post-sale contact for private markets clients, working alongside our regional engagement teams.

  • Coordinate across regions, to deliver an exceptional client experience.

  • Spot risks early and work with internal teams to resolve issues before they escalate.

Bring the client's voice into Legora

  • Share client feedback and requirements with Product to help shape what we build for private markets.

  • Connect clients with relevant peers, resources and expertise across Legora.

Collaborate within Legora to best support your customers

  • Partner with Sales, Customer Success, Legal Engineering and Deal Desk to deliver a seamless experience from contract to renewal.

  • Keep account plans, notes and forecasts up to date so the wider team has a clear picture of each relationship.

  • Share what's working with colleagues and help build best practice for serving private markets clients.

What you'll bring
  • Experience in account management, customer success or partnerships, ideally in B2B SaaS

  • Familiarity with private equity, private markets or legal services

  • Structured thinking and a knack for bringing order to complex relationships

  • Credibility with senior stakeholders at investment firms and law firms

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • Experience in account management, customer success, or partnerships, ideally in B2B SaaS
  • Familiarity with private equity, private markets, or legal services
  • Structured thinking and ability to organize complex relationships
  • Credibility with senior stakeholders at investment firms and law firms

Legora Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is broad, with multiple medical plan options (Aetna/Kaiser), dental and vision, mental-health benefits, One Medical access, and life plus short/long-term disability.
  • Parental & Family Support — Family-oriented benefits include generous parental leave, Maven Clinic access, a Dependent Care FSA, and One Medical for employees and dependents; some locations also note an onsite Mother’s Room.
  • Equity Value & Accessibility — Equity is positioned as a meaningful part of total rewards, with a generous stock‑option program and company equity listed in multiple postings and workplace profiles.

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The Company
HQ: New York, New York
1,000 Employees
Year Founded: 2023

What We Do

Legora is the agentic operating system for legal work, supporting lawyers in research, review, and drafting across complex matters. It is used by more than 130,000 legal professionals at more than 2,000 leading law firms and in-house legal teams across over 80 markets.

Why Work With Us

The people who thrive here are serious about their craft and generous with it. They are curious, candid and willing to get involved. They do not wait for perfect conditions before taking responsibility, and they care about making the team stronger as they go.

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